Groupware Solutions -- Attention-Based Management of Information Flows in Synchronous Electronic Brainstorming -- Implementing a System for Collaborative Search of Local Services -- Shared Resource Availability within Ubiquitous Collaboration Environments -- Co-located Groups -- Context Awareness and Uncertainty in Collocated Collaborative Systems -- Information Needs for Meeting Facilitation -- Groupware for Health Care -- Risk Assessment in Healthcare Collaborative Settings: A Case Study Using SHELL -- Persuasive Virtual Communities to Promote a Healthy Lifestyle among Patients with Chronic Diseases -- Collaborative Systems Development -- Supporting the Social Practices of Distributed Pair Programming -- Using Second Life in Programming’s Communities of Practice -- Integrating Collaborative Program Development and Debugging within a Virtual Environment -- Collaborative Emergency Response -- Evaluating a Mobile Emergency Response System -- Maturity Levels of Information Technologies in Emergency Response Organizations -- Groupware Approaches -- The Semantic Architecture Tool (SemAT) for Collaborative Enterprise Architecture Development -- Towards a Virtual Environment for Regulated Interaction Using the Social Theatres Model -- Addressing Co-text Loss with Multiple Visualizations for Chat Messages -- Patterns of Collaboration -- Modifiers for Quality Assurance in Group Facilitation -- Linking to Several Messages for Convergence: A Case Study in the AulaNet Forum -- Understanding Methodological Differences to Study Convergence in Group Support System Sessions -- ThinkLets-Based Process Design -- Repeatable Collaboration Processes for Mature Organizational Policy Making -- Mobile Applications -- Comparing Usage Performance on Mobile Applications -- Coordination Patterns to Support Mobile Collaboration -- Knowledge and Learning -- LeadFlow4LD: Learning and Data Flow Composition-Based Solution for Learning Design in CSCL -- A Version Control System as a Tool and Methodology to Foster Children’s Collaboration in Spatial Configuration Decision Tasks -- Facilitating Audio-Based Collaborative Storytelling for Informal Knowledge Management -- Groupware Technologies -- Toward a Taxonomy of Groupware Technologies -- PaperFlow: A Platform for Cooperative Editing of Scientific Publications -- A Model Based Approach for GUI Development in Groupware Systems -- Collaborative Modeling -- Comparative Study of Tools for Collaborative Task Modelling: An Empirical and Heuristic-Based Evaluation -- Using Interactive Whiteboard Technology to Support Collaborative Modeling -- Supporting the System Requirements Elicitation through Collaborative Observations.