Cover -- Title Page -- Contents -- Overview -- Introduction -- Large emerging economies-fast reformers -- Reform in Africa-uneven -- Easing business entry-the most popular reform -- Singapore-number 1, again -- Opportunities for women -- What gets measured gets done -- Notes -- Starting a business -- Introduction -- Who is reforming? -- What to reform? -- Cut the minimum capital requirement -- Introduce a one-stop shop -- Standardize incorporation documents -- Cut antiquated formalities -- Allow online start-up -- Notes -- Dealing with licenses -- Introduction -- Who is reforming? -- What to reform? -- Reduce licensing requirements -- Make information easily available -- Introduce online license applications -- Curb inspections -- Consolidate project clearances -- Notes -- Employing workers -- Introduction -- Who is reforming? -- What to reform? -- Allow flexible working hours -- Introduce apprentice wages -- Lower dismissal costs -- Raise and equalize mandatory retirement ages -- Notes -- Registering property -- Introduction -- Who is reforming? -- What to reform? -- Simplify and lower fees -- Introduce fast-track procedures -- Make the registry electronic -- Take registration out of the courts -- Make the use of notaries optional -- Notes -- Getting credit -- Introduction -- Who is reforming? -- What to reform? -- Expand the range of information available in credit registries -- Eliminate legal obstacles to sharing credit information -- Allow all types of assets to be used as collateral -- Establish registries for all collateral -- Permit out-of-court enforcement of collateral -- Notes -- Protecting investors -- Introduction -- Who is reforming? -- What to reform? -- Open company activities to investor scrutiny -- Require disinterested shareholder approval -- Where courts are strong, help investors bring suit -- Notes -- Paying taxes.

Introduction -- Who is reforming? -- What to reform? -- Introduce online filing -- Combine taxes -- Simplify tax administration -- Reduce tax rates and broaden the base -- Notes -- Trading across borders -- Introduction -- Who is reforming? -- What to reform? -- Limit physical inspections -- Go online -- Shorten inland delays in Africa -- Measure delays at the border -- Shift from cutting tariffs to cutting delays -- Notes -- Enforcing contracts -- Introduction -- Who is reforming? -- What to reform? -- Introduce specialized commercial courts -- Streamline appeals -- Make the enforcement of judgments faster and cheaper -- Introduce case management -- Introduce e-courts -- Notes -- Closing a business -- Introduction -- Who is reforming? -- What to reform? -- Minimize dependence on the courts -- Establish specialized courts -- Shift power to creditors -- Limit appeals -- Introduce time limits -- Use the Internet to post decisions and publicize auctions -- Introduce floating charges -- Develop the trustee profession -- Notes -- What to expect -- Introduction -- Not paying bribes -- Opportunities for women -- Infrastructure -- Notes -- References -- Data notes -- Methodology -- Limits to what is measured -- Changes in what is measured -- Data corrections -- Starting a business -- Assumptions about the business -- Procedures -- Time -- Cost -- Paid-in minimum capital -- Dealing with licenses -- Assumptions about the construction company -- Assumptions about the warehouse project -- Procedures -- Time -- Cost -- Employing workers -- Assumptions about the worker -- Assumptions about the business -- Rigidity of employment index -- Nonwage labor cost -- Firing cost -- Registering property -- Assumptions about the parties -- Assumptions about the property -- Procedures -- Time -- Cost -- Getting credit -- Strength of legal rights index.

Depth of credit information index -- Public credit registry coverage -- Private credit bureau coverage -- Protecting investors -- Assumptions about the business -- Assumptions about the transaction -- Extent of disclosure index -- Extent of director liability index -- Ease of shareholder suits index -- Strength of investor protection index -- Paying taxes -- Assumptions about the business -- Assumptions about the taxes and contributions -- Tax payments -- Time -- Total tax rate -- Trading across borders -- Assumptions about the business -- Assumptions about the traded goods -- Documents -- Time -- Cost -- Enforcing contracts -- Assumptions about the case -- Procedures -- Time -- Cost -- Closing a business -- Assumptions about the business -- Assumptions about the case -- Time -- Cost -- Recovery rate -- Ease of doing business -- Indicator tables: Doing business indicators Country tables -- Acknowledgments -- Back Cover.