Contents -- INTRODUCTION -- ABBREVIATIONS AND ACRONYMS -- 1 Consulting Services -- 1.1 Background -- 1.2 Types of Consulting Services -- 1.3 The Quality of Consulting Services -- Notes -- 2 Consultants -- 2.1 Main Considerations -- 2.2 Consulting Organizations -- 2.3 Particular Types of Consultant -- 3 General Policies and Principles in the Use of Consultants -- 3.1 Main Considerations in the Selection of Consultants -- 3.2 Eligibility -- 3.3 Use of National Consultants -- 3.4 Associations between Consultants -- 3.5 Property -- 3.6 Misprocurement -- 3.7 Handling of Complaints -- 3.8 Instructions to Consultants -- 3.9 Consultants Selected and Engaged by the Bank -- Notes -- 4 Conflicts of Interest -- 4.1 Main Considerations -- 4.2 Bank Policy -- 4.3 Categories of Conflicts of Interest -- 4.4 Prevention of Conflicts of Interest -- 4.5 Utility Management Contracts -- 4.6 Consultants Engaged by the Bank -- Notes -- 5 Fraud and Corruption -- 5.1 General Considerations -- 5.2 Most-Common Corrupt and Fraudulent Practices -- 5.3 Sources of Allegations -- 5.4 Investigations and Sanctions by the Bank -- 5.5 Prevention of Corrupt and Fraudulent Practices -- Notes -- 6 Capacity Building, Transfer of Knowledge, and Training in Consultant Contract Assignments -- 6.1 Main Considerations -- 6.2 Objective and Guiding Principles -- 6.3 Responsibilities of the Borrower -- 6.4 Responsibilities of the Consultant -- Notes -- 7 Financing Consulting Services -- 7.1 Introduction -- 7.2 Reimbursable Funds -- 7.3 Grants and Trust Funds -- 7.4 Disbursements and Suspension of Disbursements -- 7.5 Cofinancing of Consulting Services -- Notes -- 8 The Role of the Bank -- 8.1 Main Considerations -- 8.2 Prior Review -- 8.3 Post Review -- 8.4 Assistance to Borrowers -- Notes -- 9 The Selection Process and Selection Methods -- 9.1 Steps in the Selection Process.

9.2 Main Considerations about Selection Procedures -- 9.3 Selection Methods -- 9.4 Selection of Particular Types of Consultant -- 9.5 Effectiveness and Efficiency of the Selection Process -- Notes -- 10 Developing the Terms of Reference -- 10.1 Main Considerations -- 10.2 Drafting the Terms of Reference -- 10.3 Outline of the Terms of Reference -- Notes -- 11 Estimating Costs and Setting the Budget -- 11.1 Main Considerations -- 11.2 Estimating Cost Components -- 11.3 When Estimating Cost Components Is Not Possible -- Notes -- 12 Setting the Evaluation Criteria -- 12.1 Introduction -- 12.2 Types of Technical Proposal -- 12.3 Evaluation Criteria of Technical Proposals -- 12.4 Specific Experience (for the FTP only) -- 12.5 Methodology and Work Plan (for the FTP only) -- 12.6 Methodology and Work Plan (for the STP only) -- 12.7 Key Professional Staff Qualifications and Competence for the Assignment (for both the FTP and STP) -- 12.8 Capacity-Building Program and Training (for the FTP only) -- 12.9 National Participation (for the FTP only) -- 12.10 The Point System -- 12.11 Evaluation Criteria and Subcriteria -- Notes -- 13 Advertising and Short List -- 13.1 Main Considerations -- 13.2 Advertising -- 13.3 Preparation of Short Lists -- 13.4 Associations between Consultants -- 13.5 Review and Approval of the Short List -- Notes -- 14 Request for Proposals -- 14.1 Introduction -- 14.2 Letter of Invitation -- 14.3 Instructions to Consultants -- 14.4 Technical Proposal Standard Forms -- 14.5 Financial Proposal Standard Forms -- 14.6 Standard Forms of Contract -- Notes -- 15 Types and Forms of Contract -- 15.1 Types of Consultant Contract -- 15.2 Selection of the Appropriate Contract Form -- 15.3 Bank Standard Contract Forms -- Notes -- 16 Preparation, Submission, and Evaluation of Proposals -- 16.1 Introduction -- 16.2 Preparation of Proposals.

16.3 Evaluation Committee -- 16.4 Receipt and Opening of Proposals -- 16.5 Evaluation Procedure for Technical Proposals -- 16.6 Evaluation Procedure for Financial Proposals -- 16.7 Combined Quality and Cost Evaluation -- 16.8 Rejection of All Proposals -- 16.9 Role of the Bank in the Evaluation Process -- Notes -- 17 Evaluation Practices of Technical Proposals -- 17.1 Rating System -- 17.2 Specific Experience of Consultants Relevant to the Assignment (for the FTP only) -- 17.3 Adequacy of Proposed Methodology and Work Plan (for both the FTP and STP) -- 17.4 Qualifications and Competence of Proposed Key Staff (for both the FTP and STP) -- 17.5 Suitability of the Transfer-of-Knowledge (Capacity-Building) Program (for the FTP only) -- 17.6 Participation by National Consultants among Proposed Key Staff (for the FTP only) -- Notes -- 18 Negotiations and Award of Contract -- 18.1 Preparations for Negotiation -- 18.2 Items Subject to Negotiation -- 18.3 Outline of Negotiation Procedures -- 18.4 Limits of Negotiation -- 18.5 Negotiations of Technical Aspects -- 18.6 Negotiation of Financial Conditions -- 18.7 Negotiation of Contract Conditions -- Notes -- 19 Supervising Consultants -- 19.1 Contract Effectiveness -- 19.2 Execution of the Assignment -- 19.3 Completing the Assignment -- 19.4 Bank Role in Supervision -- 20 Selection of Individual Consultants -- 20.1 Individual Consultants versus Consulting Firms -- 20.2 Selection of Individual Consultants -- 20.3 Hiring of Government Officials and Academics -- 20.4 Nepotism -- Note -- APPENDIXES -- A1 Bank's Comments/No-Objection Forms -- A1.1 Bank's Comments/No-Objection to Request for Proposals -- A1.2 Bank's Comments/No-Objection to Technical Evaluation -- A1.3 Bank's Comments/No-Objection to Contract Award -- A2 Single-Source Selection Form -- A2.1 Single-Source Selection Form.

A2.2 Single-Source Selection-Example of Justifications -- A3 Sample Work Schedule -- A3.1 Assignment: Contract Design of a New Hospital -- A4 Sample Staffing Schedule -- A4.1 Sample Staffing Schedule -- A5 Cost Estimate Forms -- A5.1 Cost Estimate -- A5.2 Cost Estimate-Summary -- A5.3 Cost Estimate-Staff Remuneration -- A5.4 Cost Estimate-Reimbursables -- A5.5 Cost Estimate-Office Costs -- A5.6 Cost Estimate-Office Furniture and Equipment -- A6 Form for Request for Expressions of Interest -- A6.1 Consulting Services -- A7 Examples of Evaluation of Proposals -- A7.1 Project and Construction Management Services for a Water Supply System -- A7.2 Technical Assistance Services for an Agricultural Development Program -- A7.3 Technical Assistance Services for a Privatization Project -- A8 Taxation of Consulting Services -- A8.1 Taxation of Consulting Services -- A9 The Design Contest -- A9.1 The Design Contest Procedure -- A9.2 The Request for Design Proposals -- A10 Guidance Notes -- A10.1 General -- A10.2 Conflict of Interest Provision in Bank Guidelines and Level Playing Field -- A10.3 Early Strategy Formulation Is Critical -- A10.4 Dealing with the Selection of the Operator or Manager under the MC -- A11 Statement of Integrity -- A11.1 Statement of Integrity -- A12 Procurement of Information and Communication Technology (ICT) -- A12.1 Procurement of Information and Communication Technology (ICT) -- A13 Consultant Performance Evaluation Form -- A13.1 Consultant Performance Evaluation Form -- A13.2 Consultant Performance Evaluation Checklist -- REFERENCES -- INDEX -- FIGURES -- 1.1 Consulting Services Quality Cycle -- 9.1 The Steps of the Selection Process -- 9.2 Time Schedule of the Selection Process (Large Assignment with QCBS -- Full Technical Proposal) -- 11.1 Estimating Cost and Budget -- 13.1 Steps in the Short-Listing Process.

16.1 Preparation, Submission, and Evaluation of Proposals (QCBS Method) -- 17.1 Rating System -- 18.1 Negotiations (both Technical and Financial Proposals Received) -- 19.1 Supervising the Consultant -- TABLES -- 1.1 Types of Consulting Services -- 3.1 Applicable Selection Procedures -- 4.1 Consultant Conflicts of Interest: Range of Possible Cases -- 12.1 Point Distribution of Evaluation Criteria for the FTP -- 12.2 Point Distribution of Evaluation Criteria for the STPT -- 12.3 Range of Percentage in Point Distribution of Key Professional Staff Qualifications and Competence Subcriteria -- 12.4 Distribution of Points between the Team Leader and Remaining Key Professional Staff -- 12.5 Distribution of Points between the Team Leader and Technical Disciplines -- 12.6 Allocation of Points to Main Criteria for the FTP -- 12.7 Allocation of Points to Main Criteria for the STP -- 12.8 Evaluation Criteria and Sample Subcriteria -- 15.1 Correlation between Type of Assignment, Selection Method, and Type of Contract -- 17.1 Recommended Grades and Percentage Rating for Specific Experience -- 17.2 Recommended Grades and Percentage Rating for Methodology and Work Plan -- 17.3 Recommended Grades and Percentage Rating for Qualifications and Competence of Key Staff -- 17.4 Recommended Grades and Percentage Rating for Suitability of the Transfer-of-Knowledge (Training) Program -- 18.1 Sample Payment Schedule.