Table of Contents -- Foreword -- Preface -- Acknowledgments -- Abbreviations and Acronyms -- PART I -- Chapter 1 Overview -- Chapter 2 Foreign Direct Investment in Telecommunications in Developing Countries -- Chapter 3 Extending Communication and Information Services: Principles and Practical Solutions -- Chapter 4 The Role of ICT in Doing Business -- Chapter 5 Trends in National E-Strategies: A Review of 40 Countries -- Chapter 6 Tracking ICTs: World Summit on the Information Society Targets -- PART II -- User's Guide to ICT At-a-Glance Country Tables -- At-a-Glance Country Tables -- Key ICT Indicators for Other Economies -- Definitions and Data Sources -- Contributors -- ANNEXES -- Annex 2A: Data Sources of FDI in Telecommunications -- Annex 2B: The 30 Largest Telecommunications Multinational Corporations in the World, 2002 -- Annex 4A: Measures of Firm Performance -- Annex 4B: ICT-Related Investment Climate Survey Data by Country -- Annex 4C: Regression Results -- Annex 5A: Resources and Links for ICT Policies and E-Strategies -- Annex 5B: Countries Covered in E-Strategy Review -- Annex 5C: E-Strategy Analysis I Scorecards -- Annex 5D: E-Strategy Analysis II Scorecards -- Annex 6A: A Benchmarking Example of the WSIS Targets-Estonia -- BOXES -- 1.1 Information and Communication Technology-Essential to Productivity Growth and Private Sector Development -- 1.2 Regulatory Measures That Help Markets Work Better -- 2.1 PPI Investment Data Definitions and Limitations -- 2.2 Mobile FDI in Nigeria -- 2.3 Expansion of Mexican Operators in Latin America -- 2.4 Celtel -- 2.5 Foreign Ownership Restrictions -- 2.6 Ending the Exclusivity of Cable and Wireless in the Caribbean -- 2.7 Selected FDI Disputes in Telecommunications -- 3.1 Regulatory Measures Help the Market Work Better -- 4.1 Impact of Telecommunications Infrastructure on ICT Use.

4.2 Perception of ICT Affordability -- 4.3 Internet:No More than a Bulletin Board? -- 4.4 A Fruit and Vegetable Trader's Experience in the E-Marketplace -- 4.5 Pro-competitive Regulatory Framework to Ease Telecommunications Bottlenecks -- 5.1 Jordan's E-Strategy and Its Challenges -- 5.2 Embedding M&E into Implementation Structures in Rwanda -- 5.3 E-Education in Poland -- 6.1 WSIS Targets -- 6.2 Differences between Access, Subscription, and Use -- FIGURES -- 1.1 Telephone and Internet Access by Region, 2000 and 2004 -- 1.2 Telecommunications FDI in Developing Countries,1990-2003 -- 1.3 Household Access to Telephones in Europe and Central Asia, by Country and Year -- 1.4 The Most Significant Costs That Obstruct E-Business -- 1.5 Thematic Areas of Focus for E-Strategies, by Number of Countries -- 1.6 Strengths and Weaknesses of E-Strategies -- 1.7 Internet Access in Thai Schools and Computers in Chilean Schools -- 2.1 Total and Telecommunications FDI, 1990-2003 -- 2.2 Telecommunications FDI in Developing Countries, 1990-2003 -- 2.3 Private Telecommunications Projects by Source of Funding,1990-2003 -- 2.4 Telecommunications FDI by Region, 1990-2003 -- 2.5 Telecommunications FDI by Income, 1990-2003 -- 2.6 Telecommunications FDI by Type of Project, 1990-2003 -- 2.7 Telecommunications FDI in Developing Countries by Region and Type of Project, 1990-2003 -- 2.8 Telecommunications FDI by Segment, 1990-2003 -- 2.9 Average Annual FDI in Telecommunications, 1990-2003 -- 2.10 Fixed, Mobile, and Internet Subscribers in All Countries, 1990-2003 -- 2.11 Telecommunications FDI, North-South versus South-South, 1990-2003 -- 2.12 Telecommunications Sector Liberalization in Developing Countries, 1998 Compared with 2004 -- 4.1 E-Mail, Web Site, and Computer Use by Sector -- 4.2 Web Site and E-Mail Use by Subsector.

4.3 E-Mail and Web Site Use by Size, Export Orientation, and Ownership -- 4.4 E-Mail and Web Site Use by Country -- 4.5 Monthly Broadband Charges by Income Group and Region, 2003 -- 4.6 Quality of Telephone Service by Region -- 4.7 Bribe Value as a Percentage of Telephone Connection Charge -- 4.8 The Most Significant Costs That Obstruct E-Business -- 4.9 Main Constraints on ICT-Skilled Workforce -- 5.1 E-Strategy Review Sample: Country Composition by Region and Income Level -- 5.2 A Typical E-Strategy Life Cycle -- 5.3 Framework for E-Strategy Analysis I -- 5.4 Framework for E-Strategy Analysis II -- 5.5 Analysis I Review, Average Scores -- 5.6 Development Linkages by Income Group,Average Scores -- 5.7 Categories for Use of Indicators by Income Group,Average Scores -- 5.8 Use of Indicators by Income Group, Average Scores -- 5.9 Categories of Implementation Mechanisms, Average Scores -- 5.10 M&E by Region, Average Scores -- 5.11 Thematic Areas of Focus for E-Strategies, by Number of Countries -- 5.12 E-Government Objectives by Percentage of Countries in Income Group -- 5.13 E-Government Interventions by Percentage of Countries in Income Group -- 5.14 Infrastructure Objectives by Percentage of Countries in Income Group -- 5.15 E-Education Objectives by Percentage of Countries in Income Group -- 5.16 Regulatory Objectives by Percentage of Countries in Income Group -- 5.17 Regulatory Interventions by Percentage of Countries -- 5.18 E-Business Interventions by Number of Countries -- 5D Analysis II Summary by Region, Top Four Focus Areas -- 6.1 ICT Targets in Uganda and Lebanon -- 6.2 Importance of WSIS Targets -- 6.3 Number of Public Internet Access Points, 2003 -- 6.4 Post Offices and ICT, 2003 -- 6.5 The State of E-Government, 2004 -- 6.6 ICTs in the Secondary School Curriculum in Europe -- 6.7 Broadcast Access, 2002 -- 6.8 Measuring Content.

6.9 Mobile Population Coverage -- TABLES -- 1.1 Effect of ICT Use on Enterprise Performance in Developing Countries -- 1.2 Population, GDP, and Telephone and Internet Access in Developing Countries, 1980-2005 -- 1.3 Measures of Electronic Government, Education, and Commerce in Developing and Developed Countries, 2004 -- 2.1 Top 10 Recipient Countries by Total Telecommunications FDI, 1990-2003 -- 2.2 Top 10 Recipient Countries by Telecommunications FDI per Capita, 1990-2003 -- 2.3 Telecommunications Multinational Corporations Ranked by Presence in Host Countries, 2002 -- 2.4 Top 10 Telecommunications Foreign Direct Investors, 1990-2003 -- 2.5 Intraregional South-South Telecommunications FDI, 1990-2003 -- 2.6 Mobile Operators in Sub-Saharan Africa, 2004 -- 2A Data Sources of FDI in Telecommunications -- 2B The 30 Largest Telecommunications Multinational Corporations in the World, 2002 -- 3.1 World Population, GDP, and Telephones -- 4.1 Countries in the ICS Sample -- 4.2 Enterprise Performance Measures -- 4.3 Effect of ICT Use on Enterprise Performance in Developing Countries -- 4.4 Effect on IT Use of Moving from Poor to Good Telecommunications Service -- 4.5 Barriers to ICT Adoption in Selected Countries -- 4A.1 Productivity Measures -- 4A.2 Countries with Enough Data to Compute Productivity Measures -- 4B.1 Telecommunications Results -- 4B.2 ICT Results -- 4C.1 Effect of Computer Use on Different Measures of Enterprise Performance -- 4C.2 Effect of E-Mail Use on Different Measures of Enterprise Performance -- 4C.3 Effect of Web Use on Different Measures of Enterprise Performance -- 4C.4 Effect of Telecommunications Service on IT Use -- 5.1 Economy Distribution by ICT Industry Segment -- 5A Resources and Links for ICT Policies and E-Strategies -- 5B Countries Covered in E-Strategy Review -- 5C.1 E-Strategy Analysis I Summary by Region.

5C.2 E-Strategy Analysis I Summary by Income Level -- 5D.1 E-Strategy Focus Area: E-Government -- 5D.2 E-Strategy Focus Area: Infrastructure -- 5D.3 E-Strategy Focus Area: E-Education/E-Literacy -- 5D.4 E-Strategy Focus Area: Legal/Regulation -- 5D.5 E-Strategy Focus Area: ICT Industry -- 5D.6 E-Strategy Focus Area: IT Human Resources Development -- 5D.7 E-Strategy Focus Area: E-Business -- 5D.8 E-Strategy Focus Area: E-Health -- 6.1 Village Connectivity: Top 10 Developing Countries by Rural Population -- 6.2 Selected Research and Education Networks, 2005 -- 6.3 National Archives Online in Southeast Asia -- 6.4 The 20 Most Desirable Online Public Services -- 6.5 Indicators for Monitoring the WSIS Targets -- 6A.1 Benchmarking Estonia.