Dedication -- Acknowledgments -- Table of Contents -- Foreword to the Second Edition -- Introduction -- Chapter 1 Scope and Applications of E-Learning Systems -- Chapter 2 Performance Support Tools -- Chapter 3 Knowledge Management Systems -- Chapter 4 Enterprise-Scale Blended E-Learning Solutions -- Chapter 5 Instructional Systems Design for Blended E-Learning -- Chapter 7 Analysis, Profiling, and Change Management Strategies for Blended E-Learning -- Chapter 8 Enterprise Learning Integration and Human Capital Management -- Chapter 9 Learning Content Management Systems for a Blended Design -- Chapter 10 Media, Collaboration, and Synchronous Tools -- Chapter 11 Rapid Authoring and Delivery Tools -- Chapter 12 Electronic Books for Electronic Learning -- Chapter 13 Wireless and Mobile Applications -- Appendix A Resources for Blended E-Learning Solutions -- Appendix B Achieving Success with Synchronous Blended Learning Solutions -- About the Authors.