Human Resources JumpStart -- Frontmatter -- About the Contributors -- Acknowledgments -- Contents -- Introduction -- Chapter 1: The Human Resource Profession -- What Is Human Resource Management? -- The Changing Role of Human Resources -- Professional Associations -- Professional Certifications -- Professional Conduct -- Elements of Effective HR Programs -- HR Practices in Different Employment Sectors -- Building the HR Department -- Understanding Organization Functions -- Tying HR Plans to Organizational Needs -- Terms to Know -- Review Questions -- Chapter 2: The Impact of Employment Law on HR Practice -- The Sources of Legal Requirements -- Equal Employment Opportunity -- Laws Enforced by the EEOC -- Federal Contractors and Subcontractors -- Immigration -- Compensation and Benefits -- Safety and Health -- Employee and Labor Relations -- Labor-Management Relations Law -- Common Law Doctrines -- State and Local Legislation -- Summary of Federal Employment Laws -- Terms to Know -- Review Questions -- Chapter 3: Building a Staffing Plan -- Strategic Foundation -- Speaking the Language of Business Strategy -- Identify Job Needs -- Recruiting Strategy -- Operational Responsibilities -- Job Analysis -- Job Descriptions -- Sourcing Candidates -- Hiring Procedures -- Employee Exit Procedures -- Administrative Responsibilities -- Metrics -- Terms to Know -- Review Questions -- Chapter 4: Building the Compensation Plan -- Compensation Strategy -- Compensation Philosophy -- Financial Constraints -- Total Rewards -- Framework for Administering Compensation -- Operational Responsibilities -- Job Evaluation -- Creating Pay Grades and Ranges -- Administrative Responsibilities -- Metrics -- Terms to Know -- Review Questions -- Chapter 5: Building a Safe and Secure Workplace -- Strategic Foundation -- Operational Responsibilities -- Workplace Health Issues.

Workplace Health Programs -- Workplace Safety Issues -- Workplace Security Issues -- Working with OSHA -- OSHA Inspections -- Safety and Health Plans -- Administrative Responsibilities -- Metrics -- Terms to Know -- Review Questions -- Chapter 6: Building the Employee Relations Program -- Strategic Foundation -- Organizational Culture -- Retention Programs -- Unions and Labor Relations -- Operational Responsibilities -- On-Boarding -- Conducting Workplace Investigations -- Disciplinary Actions -- Resolving Disputes -- Administrative Responsibilities -- Metrics -- Terms to Know -- Review Questions -- Chapter 7: Building the Communication Plan -- Strategic Foundation -- Why Create a Strategy? -- Developing the Strategy -- Operational Responsibilities -- Communication Methods -- Communication Training -- Administrative Responsibilities -- Metrics -- Terms to Know -- Review Questions -- Chapter 8: Building Training and Development Programs -- Strategic Foundation -- Hire Skills or Train Employees: Making the Decision -- Organization Development -- Operational Responsibilities -- The ADDIE Model -- Common Training Topics -- Administrative Responsibilities -- Metrics -- Terms to Know -- Review Questions -- Chapter 9: Building a Performance Management Plan -- Strategic Foundation -- Operational Responsibilities -- Communicating Performance Expectations -- Managing Performance -- Performance Appraisals -- Administrative Responsibilities -- Terms to Know -- Review Questions -- Chapter 10: Strategic Human Resource Management -- Strategic Management -- Strategic Planning -- Organization Structures -- Organization Life Cycles -- Strategic HR Management -- HR Planning -- HR Audits -- HRIS Systems -- Policies, Procedures, and Work Rules -- Employee Handbooks -- Global HRM -- Metrics -- Terms to Know -- Review Questions -- Appendix A: Answers to Review Questions.

Chapter 1 -- Chapter 2 -- Chapter 3 -- Chapter 4 -- Chapter 5 -- Chapter 6 -- Chapter 7 -- Chapter 8 -- Chapter 9 -- Chapter 10 -- Appendix B: FairPay Exemption Regulations Effective August 23, 2004 -- White Collar Exemption Status -- Salary Basis -- Fee Basis -- Salary Deductions -- Exemption Categories -- Nonexempt Employees -- Appendix C: Resources -- Strategic Management -- Workforce Planning and Employment -- Human Resource Development -- Compensation and Benefits -- Employee and Labor Relations -- Occupational Health, Safety, and Security -- Glossary -- Index -- Numbers -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Y.