Problem Management : a practical guide.
Title:
Problem Management : a practical guide.
Author:
Bolton, Jim.
ISBN:
9780117082991
9780117083417
Personal Author:
Publication Information:
London : The Stationery Office Ltd, 2016.
Physical Description:
1 online resource (212 pages)
General Note:
3.2.5 Root cause analysis techniques.
Written by authors who are recognized experts in problem management, this publication goes beyond existing process theory and supplements the HDI® Problem Management Professional Certification by including step by step easy to understand examples, real-life scenarios and personal experiences to keep the reader engaged from cover to cover.
Local Note:
O'Reilly
Holds: Copies: