The Chief HR Officer -- Contents -- The Authors -- 1 The Evolving Chief Human Resource Officer Role -- PART ONE: TODAY 'S CHIEF HUMAN RESOURCE OFFICER -- 2 Perform! Don't Run! -- 3 The Art and Science of the CHRO Role -- 4 ETC -- 5 Roles and Challenges of the CHRO: Results of the Cornell/CAHRS CHRO Survey -- PART TWO: THE CHRO AS STRATEGIC ADVISOR AND TALENT ARCHITECT -- 6 Leadership and Employee Engagement: A Positive Synergy at Caterpillar -- 7 Four Steps to World-Class Talent Management -- 8 Retooling HR and Avoiding the Service Trap: How Proven Business Models Offer Untapped Potential for Strategic Talent Decisions -- 9 The CHRO as Cultural Champion -- 10 When Crisis Calls -- 11 Doing HR's Business with the Government -- PART THREE: THE CHRO AS COUNSELOR/CONFIDANT/ COACH -- 12 Who Do You Really Work For? Serving Multiple and Often Conflicting Constituencies as CHRO -- 13 Partnering with the CEO -- 14 Forging Effective Relationships with Your Boss and Colleagues -- 15 What Do You Stand For? -- 16 Great Leader or Just a CEO? Insights on CEOs from the Perspective of CHROs -- PART FOUR: THE CHRO AS LIAISON TO THE BOARD OF DIRECTORS -- 17 Working with the Board of Directors -- 18 CHROs and Boards: A Missing Link -- 19 The Role of the CHRO in Managing Executive Compensation -- 20 How to Be a High-Performing CHRO in the Executive Compensation Arena -- PART FIVE: THE CHRO AS LEADER OF THE HR FUNCTION -- 21 Making a Difference in the First 100 Days -- 22 Delivering Results with a Global HR Team -- 23 Experiences as a New CHRO in a New Industry -- 24 Designing an Integrated HR Function: What the CHRO Needs to Know -- 25 HR for Impact -- PART SIX: CHARACTERISTICS OF TODAY'S CHRO -- 26 Preparing CHROs to Exceed CEO Expectations -- 27 Delivering Global Talent in a High-Velocity World: What CEOs Look For in a CHRO.

28 What Does Today's CHRO Look Like? Demographic Characteristics of CHROs at the World's Largest Companies -- 29 Bringing It All Together: The Four Knows of the CHRO -- Index.