Cover Page -- Title -- Copyright -- Contents -- List of Figures -- List of Tables -- List of Boxes -- List of Case Studies -- Preface -- 1 Introduction -- 1.1 Research in organizations: debunking the myths -- 1.2 Objectives of the book -- 1.3 The role of the researcher -- 1.4 References and further reading -- 2 Applying Social Science to the Real World -- 2.1 Introducing the scientist-practitioner model -- 2.2 Tackling the question from a scientific perspective -- 2.3 The practitioner approach -- 2.4 Scientist-practitioners: applying science in a practical environment -- 2.5 Can science be qualitative? -- 2.6 The 'action research' model -- 2.7 References and further reading -- 3 Starting off the Research Process -- 3.1 Some common fears and worries about research -- 3.2 Establishing a research framework and getting yourself a supervisor -- 3.3 Project planning -- 3.4 One step on … the project proposal -- 3.5 The internet as a research resource -- 3.6 The literature review -- 3.7 Operationalizing the research question(s) -- 4 Obtaining and Using Access to an Organization -- 4.1 Introduction -- 4.2 Obtaining access from 'scratch' -- 4.3 Getting 'buy in' across the organization -- 4.4 'Managing' the organization throughout the research process -- 5 Project Design -- 5.1 Introduction -- 5.2 The case-study or 'now' design -- 5.3 The correlational design -- 5.4 The experimental design -- 5.5 Selecting a research design -- 5.6 Ethical considerations in organizational research -- 5.7 References and further reading -- 6 Methods of Data Collection -- 6.1 The research process continues -- 6.2 Criteria for selecting a method -- 6.3 Interviews -- 6.4 Techniques for use in interview contexts -- 6.5 The focus group method -- 6.6 Psychometric research -- 6.7 Observation -- 6.8 Survey and questionnaire design -- 6.9 Diary methods -- 7 Sampling Considerations.

7.1 Introduction and definitions -- 7.2 Probability sampling -- 7.3 Non-probability sampling -- 7.4 Limitations of sampling approach on analysis -- 7.5 Conclusion -- 7.6 References and further reading -- 8 Assessing Performance in Organizations -- 8.1 Performance, effectiveness and productivity -- 8.2 The criterion issue -- 8.3 Individual performance -- 8.4 Group performance -- 8.5 Organizational performance -- 8.6 Conclusion -- 8.7 References and further reading -- 9 Data Analysis -- 9.1 Introduction -- 9.2 Statistical data analysis: finding a test -- 9.3 Statistical data analysis: the tests -- 9.4 Content analysis -- 9.5 Multi-dimensional scalogram analysis -- 9.6 Meta-analysis -- 9.7 Structural equation modelling -- 10 Reporting Research Findings -- 10.1 Introduction -- 10.2 Reporting to an academic audience -- 10.3 Writing up for academic publication -- 10.4 The client report -- 10.5 References and further reading -- 10.6 Presenting research findings -- 11 Concluding Words -- Glossary -- Index.