Cover -- Contents -- Foreword -- Preface to the Eighth Edition -- 1 BASICS -- Why security staff? -- Recruitment -- Responsibilities -- What might be encountered? -- Security and police -- Employee theft motivation -- Relationships -- Summary -- 2 GENERAL SECURITY DUTIES -- Works and company rules -- Access control -- Callers -- Mutual aid schemes -- Keeping records -- Good housekeeping -- First aid treatment -- Contractors -- Disciplinary matters -- 3 PATROLLING DUTIES -- Patrolling security officers -- Key carrying -- Communications -- Intruders -- Vulnerable places -- Property found in suspicious circumstances -- Wearing a uniform -- Security personnel carrying weapons -- Amateur and professional thieves -- 4 SECURITY IN PUBLIC PLACES -- Shopping precincts -- Hospitals -- Hotels -- Smoking in public places -- 5 CASH SECURITY -- Movement of money by company staff -- Reception of cash from commercial carriers -- Collection of cash by commercial carriers -- Pending and during payout of wages -- Out-of-hours precautions -- Robberies: Actions and procedures -- 6 PROTECTION OF PREMISES AND ALARM SYSTEMS -- Physical security measures -- Closed-circuit television -- Intruder alarm systems -- Alarm components and methods of detection -- Legal implications of security measures -- 7 SECURITY AND VEHICLES -- Traffic management -- Transport precautions -- Weighbridge frauds -- Vehicle search -- Miscellaneous frauds involving transport -- 8 LAW OF THEFT AND RELATED OFFENCES -- Theft Act 1968 -- Theft in Scotland -- 9 OTHER RELEVANT CRIMINAL LAW -- Fraud -- Criminal damage -- Offences against the person -- Indecent assault -- Harassment -- Bribery and corruption -- Forgery -- Computer misuse -- Trespass -- Intimidation of persons connected to animal research organisations -- Compensation for injuries -- 10 POWERS OF ARREST.

Arrest by a person other than a constable -- Information to be given upon arrest -- Use of force -- Precautions after arrest -- Questioning after arrest -- Unlawful arrest -- 11 POLICE PROCEDURE FOLLOWING PRIVATE ARREST -- Basic police requirements -- Bail -- Witness statements -- Property exhibits -- Return of stolen property -- Compensation -- 12 SEARCHING -- Employer's right to search -- Search method -- Searching contractors' vehicles and staff -- Searching procedure -- Search after arrest -- 13 INVESTIGATION AND QUESTIONING -- Questioning suspected persons -- Industrial court application -- Interviews -- Taking witness statements -- 14 NOTEBOOKS AND REPORTS -- Rules for keeping notebooks -- Essential matters to include in notebooks -- Use in court proceedings -- Reports -- 15 EVIDENCE AND COURT PROCEDURE -- Law of evidence -- Disclosure of evidence -- Exhibits -- Mode of trial -- Procedure in court -- Prosecution of offenders -- Jurisdiction of courts -- Witness statements -- Witness support and protection -- 16 INDUSTRIAL AND TRADE DISPUTES -- Legislation -- Definition of an industrial or trade dispute -- Peaceful picketing -- Intimidation and annoyance to those involved in a trade dispute -- Duties of security staff -- 17 HEALTH AND SAFETY AND ACCIDENT PREVENTION -- Health and Safety at Work Act 1974 -- Patrolling security officers' duties -- Action at accidents -- 18 FIRE PRECAUTIONS -- Regulatory Reform (Fire Safety) Order 2005 -- Classifications of fire -- Codes and standards -- Essential precautions -- Main causes of fire -- Fire patrolling -- Indications of arson -- Fire fighting and extinguishants -- Points to be included in a fire report -- 19 DEALING WITH EMERGENCIES -- Emergency procedures -- The role of security -- Terrorism -- Chemical, biological and radiological attacks -- Hoax calls, letter bombs and other explosive devices.

Crime and incident scene preservation -- 20 FIRST AID -- Basic first aid -- Levels of consciousness -- Dealing with an unconscious casualty -- Resuscitation -- Bleeding -- Broken bones -- Head injuries -- Major burns and scalds -- Poisoning -- Heart attacks -- Shock -- 21 CONFLICT RESOLUTION -- Violence and risk -- Reporting incidents -- The risks of violence in perspective -- Assessing body language to identify threats -- Intuition -- Conflict resolution communication models -- Skills and approaches to conflict -- Impact factors -- Personal space -- Diffusing aggression -- Planning for safety when patrolling on foot -- Use of force -- Offensive weapons -- 22 CULTURAL AND DIVERSITY AWARENESS -- Basic cultural and diversity principles -- Sikh faith community and customs -- Hindu faith community and customs -- Muslim faith community and customs -- Buddhist faith community and customs -- Jewish faith community and customs -- Rastafarianism -- Diversity -- Relevant legislation -- 23 DRUGS AWARENESS -- Signs of drug misuse -- Types of drug misuse -- Legislation -- Drug misuse and unconsciousness -- 24 DOOR SUPERVISORS -- Door Supervisor Licence -- Recognised qualifications -- Level 2 National Certificate for Door Supervisors -- Unit 1 -- Unit 2 -- 25 THE SIA, PROFESSIONAL STANDARDS AND FURTHER EDUCATION -- The Security Industry Authority (SIA) -- Further education and training -- Personal integrity -- Role of supervisors in maintaining standards -- Appendix: Professional Bodies -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Y -- About the Author.