Worlds of services : from local service economies to offshoring or global sourcing / John R. Bryson & Peter W. Daniels -- The nature of services / Sven Illeris -- Services and innovation : conceptual and theoretical perspectives / Jeremy Howells -- National economies and the service society : the diversity of models / Jean Gadrey -- Theories of the information age / Nico Stehr -- The political economy of services in tertiary economies / Pascal Petit -- A global service economy? / Peter W. Daniels -- Services and regional development in the United States / William B. Beyers -- Service industries, global city formation and new policy discourses within the Asia-Pacific / T.A. Hutton -- Service development in transition economies : achievements and missing links / Metka Stare -- Whither global cities : the analytics and the debates / Saskia Sassen --

Transport services and the global economy : towards a seamless market / Thomas R Leinbach & John T. Bowen -- Empirical analysis of barriers to international services transactions and the consequences of liberalization / Alan V. Deardorff & Robert M. Stern -- Multinational service firms and global strategy / Peter Enderwick -- Knowledge-intensive services and innovation / Ian Miles -- Small and medium-sized enterprises and the consumption of traded (producer service expertise) versus untraded knowledge and expertise / John R. Bryson & Peter W. Daniels -- Understanding the relationship between information communication technology and the behaviour of firms located in regional clusters / Grete Rusten & John R. Bryson -- Services and the internet / Andrew Murphy -- Knowledge creation in a Japanese convenience store chain : the case Seven-Eleven Japan / Ikujiro Nonaka, Vesa Peltokorpi & Dai Senoo -- Embodied information, actor networks and global value-added services / Barney Warf -- Gender divisions of labour : sex, gender, sexuality and embodiment in the service sector / Linda McDowell -- Transnational work : global professional labour markets in professional service accounting firms / Jonathan V. Beaverstock.