Change with Confidence : Answers to the 50 Biggest Questions That Keep Change Leaders up at Night.
Title:
Change with Confidence : Answers to the 50 Biggest Questions That Keep Change Leaders up at Night.
Author:
Buckley, Phil.
ISBN:
9781118556566
Personal Author:
Edition:
1st ed.
Physical Description:
1 online resource (274 pages)
Contents:
Cover -- Title Page -- Copyright -- Contents -- Preface -- Part 1: Figuring it Out -- The Plan -- 1. What do I bring to the project? -- Thumbs Down, Thumbs Up -- What Works -- 2. How do I identify what needs to change? -- Thumbs Down, Thumbs Up -- What Works -- 3. What have we done before, and did it work? -- Thumbs Down, Thumbs Up -- What Works -- 4. What other change projects are going on? -- Thumbs Down, Thumbs Up -- What Works -- Communication -- 5. Who are the stakeholders who can influence success? -- Thumbs Down, Thumbs Up -- What Works -- 6. What is the water cooler talk about your proposed change? -- Thumbs Down, Thumbs Up -- What Works -- Getting Results -- 7. What do I need to know before I commit to deliverables? -- Thumbs Down, Thumbs Up -- What Works -- 8. How do I measure success? -- Thumbs Down, Thumbs Up -- What Works -- 9. Will the change actually achieve the desired outcome? -- Thumbs Down, Thumbs Up -- What Works -- 10. How do I avoid scope creep? -- Thumbs Down, Thumbs Up -- What Works -- Part 2: Planning for Change -- The Plan -- 11. What does a good plan look like? -- Thumbs Down, Thumbs Up -- What Works -- 12. How do I get the budget to do it right? -- Thumbs Down, Thumbs Up -- What Works -- 13. What governance is required to run the project? -- Thumbs Down, Thumbs Up -- What Works -- 14. How do I prepare people to work in new ways? -- Thumbs Down, Thumbs Up -- What Works -- 15. How do I reduce risk? -- Thumbs Down, Thumbs Up -- What Works -- Resources -- 16. How do I know what resources I need? -- Thumbs Down, Thumbs Up -- What Works -- 17. What makes a good project manager? -- Thumbs Down, Thumbs Up -- What Works -- 18. How do I get the best people to join the project team? -- Thumbs Down, Thumbs Up -- What Works -- 19. How do I know if a consultant can help me? -- Thumbs Down, Thumbs Up -- What Works.
20. How do I set up the project team for success? -- Thumbs Down, Thumbs Up -- What Works -- Communication -- 21. How do I get the leaders to personally commit to the project? -- Thumbs Down, Thumbs Up -- What Works -- 22. How can I help leaders prepare for their roles? -- Thumbs Down, Thumbs Up -- What Works -- 23. How do I describe the better future my project will bring? -- Thumbs Down, Thumbs Up -- What Works -- 24. How do I get people to care about my project? -- Thumbs Down, Thumbs Up -- What Works -- 25. How do I make my project the highest priority? -- Thumbs Down, Thumbs Up -- What Works -- 26. How do I communicate to the organization? -- Thumbs Down, Thumbs Up -- What Works -- Part 3: Managing Change -- The Plan -- 27. How do I manage my day job, change project, and life? -- Thumbs Down, Thumbs Up -- What Works -- 28. When is the organization ready for big change? -- Thumbs Down, Thumbs Up -- What Works -- Resources -- 29. How should we celebrate wins? -- Thumbs Down, Thumbs Up -- What Works -- 30. How do I get more resources if I need them? -- Thumbs Down, Thumbs Up -- What Works -- 31. How do I avoid losing team members? -- Thumbs Down, Thumbs Up -- What Works -- 32. What do I do if someone is pulled from my team? -- Thumbs Down, Thumbs Up -- What Works -- 33. How do I keep the project team energized? -- Thumbs Down, Thumbs Up -- What Works -- Communication -- 34. How do I manage my stakeholders? -- Thumbs Down, Thumbs Up -- What Works -- 35. How can I minimize change fatigue? -- Thumbs Down, Thumbs Up -- What Works -- 36. How do I overcome resistance? -- Thumbs Down, Thumbs Up -- What Works -- 37. How do I know communications are working? -- Thumbs Down, Thumbs Up -- What Works -- 38. How do I get a leader back on side? -- Thumbs Down, Thumbs Up -- What Works -- 39. How do I get a new business leader's support? -- Thumbs Down, Thumbs Up.
What Works -- 40. What do I do when I don't know what to do? -- Thumbs Down, Thumbs Up -- What Works -- 41. How do I communicate a delay in the project? -- Thumbs Down, Thumbs Up -- What Works -- 42. How do I demonstrate progress? -- Thumbs Down, Thumbs Up -- What Works -- Part 4: Making Change Stick -- The Plan -- 43. How do I prevent the return of old ways of working? -- Thumbs Down, Thumbs Up -- What Works -- 44. How do I hand over responsibilities to the business? -- Thumbs Down, Thumbs Up -- What Works -- 45. How do I record lessons learned? -- Thumbs Down, Thumbs Up -- What Works -- 46. How do I reenter the business? -- Thumbs Down, Thumbs Up -- What Works -- Resources -- 47. How do I plan for post-launch support? -- Thumbs Down, Thumbs Up -- What Works -- 48. How do I reward the team? -- Thumbs Down, Thumbs Up -- What Works -- Getting Results -- 49. How do I keep the change alive? -- Thumbs Down, Thumbs Up -- What Works -- 50. How do I show that the project was a success? -- Thumbs Down, Thumbs Up -- What Works -- Afterword -- Acknowledgments -- Notes -- Index.
Abstract:
Praise for CHANGE WITH CONFIDENCE "Phil Buckley is a world-class change leader and world-champion enthusiast for effective change management. Straightforward and engaging, Phil addresses the 50 questions all change managers need to answer with confidence in order to succeed. Rare too for an author in this field, he shares the 'how-not-to' as well as the 'how-to.' This is a book any manager wanting to succeed in change should keep close by." - Professor Chris Bones, Dean Emeritus, Henley Business School; Professor of Leadership, University of Manchester; and award-winning author of The Cult of the Leader "Phil Buckley's book gives excellent, practical advice on how to implement change in any private or public organization. What makes Change with Confidence so special is that it is organized around questions that anybody who is engaged in or leading change management will find to be key to their success. The real-life examples given for each question make this a very readable book. A must-buy for anybody who wants to avoid the most common mistakes in change management." - Stefan A. Bomhard, President, Europe, Bacardi Martini Group "Change with Confidence provides leaders and leaders of change with a wealth of knowledge and experience that they can apply to their own change initiatives, and the real-world examples provide additional clarity on how to successfully manage or avoid common pitfalls." - David Sculthorpe, CEO, Heart and Stroke Foundation of Canada Change Management is about helping people decide to change successfully If you have been charged with leading a change initiative, chances are you were chosen for the job-that is, you didn't volunteer, but rather were tapped to lead or manage a large change project. You may have been given a short briefing and left to your own devices to succeed or fail in an uncertain, often
threatening, environment. You may find yourself struggling to adapt your skill set to unfamiliar and anxiety-inducing conditions, conscious that your performance will affect your future career paths. Change with Confidence addresses the 50 biggest questions that change leaders ask time and again, and provides the context, examples, and advice to answer them well, and to enable successful, sustainable change. Whether you're trying to figure it out, are in the planning stage, are actively managing or are working to make it stick, you'll find guidance for a wide range of issues, including: Analyzing previous change initiatives to see what worked, what didn't, and why Finding out who can influence your success or failure, help you, or trip you up Determining what resources you'll need and how to get them Overcoming change fatigue and opposition to change. Although every change has its own circumstances, there are proven processes, tactics, and behaviors that lead to lasting success. Change with Confidence offers practical, experience-based advice on a difficult and stressful challenge.
Local Note:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
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