TITLE -- COPYRIGHT -- TO THE READER -- INTRODUCTION -- TABLE OF CONTENTS -- PART I: THE BENEFITS OF PROPER ORIENTATION -- OBJECTIVES -- ARE YOU MEETING YOUR OBJECTIVES? -- WHY A PLANNED ORIENTATION PAYS DIVIDENDS -- HOW DID YOUR ORIENTATION RATE? -- PROVIDE A WELCOME -- PLANNING WORKSHEET- PROVIDING A WELCOME -- DEVELOP POSITIVE PERCEPTIONS -- WHAT PERCEPTION DO YOU CREATE? -- CASE STUDY MARGE JACKSON DEVELOPS NEW PERCEPTIONS -- PART I: SELF ASSESSMENT -- PART II: PLANNING FOR SUCCESS -- PLANNING FOR SUCCESS -- Confirm Job Decision -- WERE YOUR EXPECTATIONS MET? -- DEFINE YOUR EXPECTATIONS -- SET THE STAGE FOR TRAINING -- PUTTING THE EMPLOYEE AT EASE ON THE FIRST DAY -- PLANNING THE ORIENTATION -- CASE STUDY SUSAN BEAL'S EXPECTATIONS -- SUMMARY -- REVIEW -- PART III: ORIENTATION FOR PERMANENT EMPLOYEES -- DO IT RIGHT AND ONLY DO IT ONCE -- Start Orientation During the Interview -- Consider a Prospective Employee Kit -- DOES YOUR PROSPECTIVE EMPLOYEEKIT INCLUDE? -- ORIENTATION TEMPLATE -- INVOLVE THE EMPLOYEE -- ORIENTATION IS AN ON-GOING PROCESS -- CASE STUDY MARY'S ORIENTATION -- THE FIRST DAY ON THE JOB -- YOUR FIRST DAY ON THE JOB -- HOW TO HAVE A SUCCESSFUL NEW EMPLOYEE ORIENTATION -- Your Role as a Supervisor -- Make Time to Meet -- Avoid Interruptions -- Staff Orientation -- COMPANY HISTORY -- THE ORGANIZATION'S HISTORY -- TOUR THE WORKPLACE -- TOUR GUIDE WORKSHEET -- COMPLETE PAPERWORK -- JOB DESCRIPTION/ORGANIZATION CHART -- ASSIGN A TASK -- TAKE TO LUNCH -- OPERATIONS ORIENTATION -- OPERATIONS ORIENTATION PLANNING GUIDE -- CLOSING THE DAY -- Orientation Process -- SAMPLE ORIENTATION PLAN -- WEEK ONE -- WEEK TWO -- WEEK TWO: -- PART IV: ORIENTATION FOR PART-TIME WORKERS -- DO YOU NEED A FAST TRACK ORIENTATION PROGRAM? -- WHO NEEDS A FAST TRACK ORIENTATION? -- SPECIAL PROBLEMS AND OPPORTUNITIES -- FAST TRACK OBJECTIVES.

HOW TO DO IT AND WHAT TO COVER -- Mini Orientation Package -- MINI-ORIENTATION PACKAGE -- PREPARE A PACKAGED OVERVIEW -- PACKAGED ORIENTATION PROGRAM PLANNING -- CONDUCT GROUP MEETINGS -- SAMPLE ORIENTATION MEETING AGENDA -- ARRANGE A MEETING PLACE -- SHARE RESPONSIBILITY FOR THE PRESENTATION -- Have a Written Plan -- PREPARE ORIENTATION PACKETS -- ORIENTATION HANDBOOK -- CASE STUDY FAST TRACK OR OFF TRACK? -- SUMMARY -- PART IV: SELF ASSESSMENT -- PART V: PUTTING IT ALL TOGETHER -- PUTTING IT ALL TOGETHER -- ORIENTATION CHECKLIST -- ORIENTATION TEMPLATE -- I. Preparation -- II. Activities -- III. Operations Orientation -- IV. Staff Orientation.