Cover page -- Title page -- Copyright -- Table of Contents -- Preface -- Acknowledgements -- 01 This new world -- 02 The new world organization -- 03 Setting the s trategic direction -- 04 Developing the strategy -- 05 Assessment: Capabilities as the cornerstone of talent management -- 06 Assessment: Performance management and reward -- 07 Development -- 08 Deployment -- 09 Engagement -- 10 The role of HR: Gaining acceptance to talent management -- Appendix A: Mind the gap -- Appendix B: Talent management flowchart -- Appendix C: Planning talent management -- Bibliography -- Index.