The present book, "Communication Management",in its first Edition is a humble attempt to present the subjects in a very simple, brief, yet innovative way for a complete learning experience of the reader. A large number of diagrams, tables and illustrations supplement the text for better understanding. Chapter outline at the beginning of each chapter indicate at a glance the topics covered in the chapter. References and study questions at the end of each chapter enhances the utility of the Book from the student`s point of view. The Book covers not only the most contemporary technological advancements in the realm of business/office communication like Tablet PC, Pen Drives, Voice Mail, i-phone, h-phone, Broadband spectrum, LCD and Plasma TVs, Tele and Videoconferencing, CISCO Telepresence, LAN and WAN, Vennfer, Vivid 2020 and several other gadgets , but also appendices to discuss the most popular of the SMS abbreviations, office terminology,abbreviations of words and terms for practical purposes of communication. Chapter on `Art of Speech Making`, `Art of listening` and `Office etiquette` have been elaborately written in the book.