Cover image for Optimal Warranty Policies And Reliability Modeling.
Optimal Warranty Policies And Reliability Modeling.
Title:
Optimal Warranty Policies And Reliability Modeling.
Author:
Chukova, Stefanka.
ISBN:
9781845445959
Personal Author:
Physical Description:
1 online resource (105 pages)
Series:
International Journal of Quality & Reliability Management ; v.22

International Journal of Quality & Reliability Management
Contents:
CONTENTS -- EDITORIAL ADVISORY BOARD -- Guest editorial -- Optimal burn-in time for general repairable products sold under failure-free renewing warranty -- Analysis of warranty claim data: a literature review -- Warranty cost analysis: quasi-renewal inter-repair times -- Outsourcing prioritized warranty repairs -- Determining the optimal software warranty period under various operational circumstances -- Comparison between two scale-inspection and warranty policies for weight-quality.
Abstract:
In the summer of 2004, the Asian International Workshop on Advanced Reliability Modeling (AIWARM) was held in Hiroshima, Japan. In this two-day workshop, variety of problems and issues related to Reliability Theory were discussed. One of the special sessions organized on behalf of this Workshop was that of optimal warranty policies and related issues. A product warranty is an agreement offered by a producer to a consumer to repair or replace a faulty item, or to partially or fully reimburse the consumer in the event of a failure. Using the warranty database the manufacturer can identify issues and opportunities, build customer loyalty and enhance brand reputation. The companies that are leading the way in the customer satisfaction, producing and selling quality products, are the ones making aggressive changes to post-sales services, starting with their warranty programs.The main part of this e-book consists of extended versions of the papers presented in the above mentioned special session on warranty analysis.
Local Note:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
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