E-banking management issues, solutions, and strategies
Title:
E-banking management issues, solutions, and strategies
Author:
Shah, Mahmood, 1971-
ISBN:
9781605662534
Personal Author:
Publication Information:
Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2009.
Physical Description:
electronic texts (ix, 299 p. : ill.) : digital files.
General Note:
"Premier reference source"--Cover.
Contents:
E-banking management : an introduction -- Delivery of retail banking services -- An overview of e-banking -- E-banking technologies -- A managerial view of e-banking -- Human involvement and e-banking -- Problematic issues in e-banking management -- Key to success : cases and practical solutions -- E-banking project management -- Systems thinking and knowledge management for e-banking -- Strategy development for e-banking -- E-banking : a fuller picture.
Abstract:
"This book focuses on human, operational, managerial, and strategic organizational issues in e-banking"--Provided by publisher.
Added Author:
Added Corporate Author:
Electronic Access:
Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-60566-252-7