Coaching for Commitment: Achieving Superior Performance from Individuals and Teams -- Copyright -- Contents -- Acknowledgments -- Preface -- Target Audience -- How Can Coaching for Commitment Help You? -- Third Edition Enhancements -- Additional Coaching for Commitment Components -- Two-Day Coach Training Workshop -- Coaching Skills Inventory (CSI) -- Coaching for Commitment Discussion Guide -- Introduction -- The Changing Coach Role -- Overview of This Book -- Chapter 1: Coaching for Commitment -- Successful Coaching: A Working Definition -- Coaching Works -- The Meaning of Commitment -- Building Commitment Through Coaching -- Being Clear -- Having Influence -- Being Competent -- Feeling Appreciated -- Coaching for Commitment -- Coaching Moment -- Chapter Summary -- Chapter 2: The Coach Role -- Role Distinctions-What and How -- Manager Role -- Mentor Role -- Instructor Role -- Shift Happens! -- Let Go of What and How -- Coach Biases -- Egoless -- Clear the Clutter -- Coach Role -- When to Coach -- Who Should Coach? -- Benefits of Coaching-Value Proposition -- Perspectives of a Coach -- Know When NOT to Coach -- Pretending to Coach -- Simply Uncoachable -- Coaching Moment -- Chapter Summary -- When to Coach -- Shift Happens -- Who Should Coach -- Benefits of Coaching -- Perspectives of a Coach -- Know When NOT to Coach -- Pretending to Coach -- Simply Uncoachable -- Chapter 3: The Coaching Process -- Coaching Prism -- Trust -- The InDiCom Coaching Model -- CLEAR Coaching Skills -- The Coaching Conversation -- Putting the Pieces Together -- Coaching Moment -- Chapter Summary -- Chapter 4: Trust -- Establishing and Maintaining Trust -- Being Honest -- Being Authentic -- Being Accountable -- Being Respectful -- Coaching Moment -- Chapter Summary -- Chapter 5: The InDiCom Coaching Model -- InDiCom Coaching Model Stage I: Involve.

Clarify Purpose and Expectations -- Establish Ownership -- Assess the Gap -- InDiCom Coaching Model Stage II: Discover -- Discover Root Causes -- Explore Alternatives -- InDiCom Coaching Model Stage III: Commit -- Create an Action Plan -- Eliminate Roadblocks and Obstacles -- Recap -- Interdependent Stages -- Coaching Moment -- Chapter Summary -- Chapter 6: CLEAR Coaching Skills -- Challenge -- Intuition -- Request -- Reality Check -- Listen -- How to Listen -- Benefits of Silence -- Story Telling -- Encourage -- Validate Feelings and Emotions -- Celebrate -- Ask -- Coaching Questions -- Refine -- Two-Words -- Metaphors -- Coaching Moment -- Chapter Summary -- Chapter 7: Plan to Coach -- Performance Coaching -- Being Clear About the Why -- Reducing Resistance -- Focus on the Future -- Documentation -- Note-Taking -- Coaching Channels -- Coaching Tools -- Coaching Moment -- Chapter Summary -- Performance Coaching -- Note-Taking -- Coaching Channels -- Coaching Tools -- Chapter 8: The Complete Coaching Conversation -- General Coaching-PBC's Why -- Coaching Conversation -- Coaching Conversation 2 -- Performance Coaching-Coach's Why -- Coaching Conversation 3 -- Coaching Conversation 4 -- Coaching Moments -- Coaching Conversation 5-Redirect -- Coaching Conversation 6-Celebrate -- Coaching by Email -- Coaching Conversation 7 -- Coaching Moment -- Chapter Summary -- Chapter 9: Creating a Coaching for Commitment Culture -- What Does a Coaching for Commitment Culture Look Like? -- Create a Value Proposition for Coaching -- How to Create a Coaching for Commitment Culture -- Gaining Commitment to a Coaching for Commitment Culture -- Coaching Moment -- Chapter Summary -- Final Note -- Appendix A: Thirty-Five Coaching Questions -- Appendix B: Twenty Reality Checks -- Appendix C: Twenty Validate and Celebrate Statements.

Appendix D: Your Personal Coaching for Commitment Plan -- Appendix E: Evaluating Your Coaching -- How to Read Your Scores -- References -- Index -- About the Authors -- Advertisement -- End User License Agreement.