Introduction : managing projects in a complex world / Chris Stevens, John Patton, and Terry Cooke-Davies -- Complexity in project management and the management of complex projects / Terry Cooke-Davies -- pt. 1. With practitioners and their managers in mind -- Managing projects with high complexity / Stephen Hayes and Daniel Bennett -- Tools for complex projects / Kaye Remington and Julien Pollack -- Strategic management : developing policies and strategies / Christoph Loch and Frederick C. Payne -- Fear of flying / Stephen Carver and Harvey Maylor -- The impact of complexity on project cost and schedule estimates / Dale Shermon -- Beyond competence : developing managers of complex projects / Lynn Crawford and Ed Hoffman -- pt. 2. With researchers and students in mind -- Human behavior and complexity / Terry Cooke-Davies -- Controlling chaos? The value and the challenges of applying complexity theory to project management / Kaye Remington and Roxanne Zolin -- Systems thinking and the systems movement / Peter Checkland and Terry Williams -- Systems engineering and project management / Andrew Daw -- Summary. Toward a coherent research agenda / Terry Williams -- Toward project management 2.0 / Terry Cooke-Davies.