FrontMatter -- Preface -- Acknowledgment of Reviewers -- Contents -- Acronyms and Abbreviations -- Executive Summary -- 1 Introduction -- 2 Requirements for the Twenty-first Century -- 3 Good Practice Tools and Techniques -- 4 Workforce and Human Resources -- 5 Alternative Scenarios for Future Infrastructure Management -- 6 Conclusions, Findings, and Recommendations -- Appendixes -- Appendix A Biographies of Committee Members -- Appendix B Briefings to the Committee and Discussions -- Appendix C Good Practice Tools and Techniques Roundtable -- Board on Infrastructure and the Constructed Environment.