1. Measuring the impact of an ERP project at SMEs : a framework and empirical investigation / Maria Argyropoulou, George Ioannou, Dimitrios N. Koufopoulos, Jaideep Motwani -- 2. Information system conversion in SMEs / Efrem G. Mallach -- 3. Business process management as a critical success factor in EIS implementation / Vladimír Modrák -- 4. Product lifecycle management : state-of-the-art and future perspectives / Wai M. Cheung, Dirk Schaefer -- 5. ERP systems supporting lean manufacturing in SMEs / Pritish Halgeri, Roger McHaney, Z.J. Pei -- 6. A forecasting concept for virtual organisations supporting SMEs / Jens Eschenbächer, Heiko Duin -- 7. Business integration model in services sector SMEs / Snežana Pantelić -- 8. Conducting multi-project business operations in SMEs and IS support / Igor Vrečko, Anton Hauc, Vesna Čančer, Igor Perko -- 9. An ERP adoption model for midsize businesses / Fahd Alizai, Stephen Burgess -- 10. Enterprise information systems for business integration in global international cooperations of collaborating small and medium sized organisations / P.H. Osanna, N.M. Durakbasa, M.E. Yurci, J.M. Bauer -- 11. Software for small-to-medium enterprises / Jaroslav Král, Michal Žemlička -- 12. State of the art solutions in enterprise interoperability / Silke Balzert, Thomas Burkhart, Dirk Werth, Michal Laclavík, Martin Šeleng, Nikolay Mehandjiev, Martin Carpenter, Iain Duncan Stalker --

13. Communication issues for small and medium enterprises : provider and customer perspectives / Mirjana D. Stojanovic, Vladanka S. Acimovic-Raspopovic -- 14. Selecting appropriate communication tools to support teams' creative processes in SMEs / Hélder Fanha Martins, Maria João Ferro -- 15. Enterprise information systems : aligning and integrating strategy, technology, organization and people / Paul T. Kidd -- 16. Developing and customizing federated ERP systems / Daniel Lübke, Jorge Marx Gómez -- 17. EIS systems and quality management / Bart H.M. Gerritsen -- 18. e-Impresa : a system dynamics strategic model to evaluate SME marketing on line investment / Habib Sedehi -- 19. Preparedness of small and medium-sized enterprises to use information and communication technology as a strategic tool / Klara Antlova -- 20. Process re-engineering success in small and medium sized enterprises / Jeffrey Chang, Margi Levy, Philip Powell -- 21. Challenges and trends towards an effective application of ERP and SCM systems in SMEs Dimitrios Gagalis, Panayiotis Tahinakis, Nicolaos Protogeros, Dimitrios Ginoglou -- 22. Contrasting approaches to preparedness : a reflection on two case studies / Lorraine Warren, Ted Fuller -- 23. Critical success factors (CSFs) for enterprise resource planning (ERP) solution implementation in SMEs : what does matter for business integration / Simona Sternad, Samo Bobek, Zdenko Dezelak, Ana Lampret --

24. Enterprise resource planning (ERP) embedding : nuilding of software/enterprise integration / Dominique Vinck, Igor Rivera-Gonzales, Bernard Penz -- 25. The management of CRM information systems in small B2B service organisations : a comparison between French and British firms / Călin Gurău -- 26. Elements that can explain the degree of success of ERP systems implementation / Carmen de Pablos Heredero, Mónica de Pablos Heredero -- 27. Change management strategies for ERP implementation in SME and a case study in Turkey : Anadolu Bilişim Hizmetleri (ABH) success story / Özalp Vayvay, Ilhan Derman, Ergin Beceren.