International Business Ethics -- Table of Contents -- Chapter 1: Why Ethics Matter -- Ethical Challenges Everywhere -- Ethics: Good for Profits? -- History: Why Business Has Ethical Problems -- Business Bashing in Great Literature -- Moving Towards Acceptance -- The Ford Pinto and the Global Ethics Boom -- Global Business, Global Disasters -- A Journalistic Watershed -- What Business Ethics Are and Are Not -- Business Ethics as a Social Contract -- The Concept of Corporate Citizenship -- Sustainable Development: The Latest Trend -- Great Expectations -- Chapter 2: Are Ethics Culturally Based? -- Contracts: Different Cultures, Different Ethical Views -- Understand A Culture and You Understand Its Business Ethics -- Three Basic Cultural Components -- Defining and Classifying National Cultures -- Other Cultural Traits -- The Way the Real World Views Ethics: It's Mostly Relative -- Beware the Subjectivist -- Situationalism: An Even Grayer Area -- Is It All Simply About Style Rather Than Principles? -- Some Common Myths About Business Ethics -- Chapter 3: The Costs to Individuals, Companies and Society -- An American Restaurateur in Moscow -- Bribery and Corruption Around the World -- Corruption: The Hidden Tax -- Not Just A Developing World Problem -- What Is Bribery? -- The Price Individuals Pay -- We're Mad as Hell -- The Cost to Companies -- Society's Price -- Cost Is Not Only Financial -- A Counter Argument: Greasing the Wheels -- Corruption Does Have Its Positive Points -- Common Defenses for Bribery of Public Officials -- Chapter 4: Does Virtue Pay? -- Having No Ethics Policy Can Be Costly -- Good Ethics = Good Public Relations -- Ethics = Cost Control -- Where to Begin? -- Cause-Related Marketing: Another Way Virtue Can Pay -- Why Bother With Cause-Related Marketing? -- Walking a Fine Line -- Some Good Old Fashioned Norwegian Skepticism.

A Comparison of Attitudes -- Marketing Your Ethics -- Creating a Winning CM Campaign For Your Company -- Strategies for a Profitable Set of Ethics -- Global is as Local Does -- Chapter 5: Codifying Business Ethics -- Reality Bites: Hard Choices -- Is a Global Code Necessary? -- Not Everyone is on the Same Page Yet -- Basic Principles of International Business Ethics -- Sample Codes To Live By-Or At Least Conduct Business By -- Why Should Businesses Follow Such Codes At All? -- Chapter 6: Ethics and the Boardroom -- Strong Support For International Standards -- Board Secrets -- What Should Directors Do? -- Not All Boards Act The Same -- Is Asia An Exception? -- The Facts of Life -- Unwinding the Investment Web -- Changing European Equity Culture-But at a Price -- America's Way or the Highway -- Ethics Figure in Investment Decisions -- Keeping Score -- Making Accountants Accountable -- The Need Is Clearly There -- Private Sector Push -- An Elusive Goal -- International Corporate Governance Codes of Conduct and Ethics -- International Corporate Governance Network -- Chapter 7: Shareholder Activism: Keeping Corporations on Their Ethical Toes -- Developing Ethical and Financial Responsibility -- The Roots of Activism -- Institutional Dissent -- Churches -- Shareholder Activists: Whiners or Winners? -- Investors of the World Unite! -- As Global Capital Moves, So Do Investors -- Executive Pay On Display -- A New Trend: Mandated Ethics -- Chapter 8: Socially Responsible Investing: A New Trend Where Ethics DO Matter -- Shareholder Activism as an Important Economic Tool -- A Brief History of Socially Responsible Investing -- The Global Growth and Role of SRI -- Japan Gets in on the Act -- Does it Cost You Money to be Socially Responsible? -- SRI and God: Investing Methods Based on Religious Values -- Islamic Investing -- How an Islamic Mutual Fund Works.

Values-based Investing: Down with Cultural Polluters -- Chapter 9: The Personal Ethics Battle -- The Person and the Personal -- Ethical Choice, Cultural Quagmire -- How Bad Is It? -- Why Employees Steal: It's a Material World -- Countering The Problem -- Personal Decisions: The Personal as Cultural -- Making An Ethical Decision: What Is Involved? -- Are Ethics Practical? -- Practical Ethics: The Art Of Gift Giving-And Refusing -- Where Gift Giving Matters-And Doesn't Matter -- Ethics Self Assessment Test -- The Answers -- Chapter 10: Building An Effective Corporate Ethics Code -- Strategic Justification For Codes -- Act Locally, Profit Globally -- Context Must Help Shape Codes -- Not So Very Worldwide -- Beware the Poorly Conceived Corporate Code -- Proactive Ethics -- What Is Corporate Culture and Why Is It Important? -- The Difference Between Ethics and Compliance -- A Comparison Of Compliance and Value-Based Ethics Programs -- The Basic Elements of a Corporate Ethics Code -- Writing The Code -- Guidelines for Ethical Leadership -- Reactive, Proactive or "No" Active? -- Developing A Global Perspective In Managers -- What is an Effective Ethics Program? -- Is Your Program Effective? -- Measuring Success -- Six Steps For An Effective Ethics Program -- Twelve Steps For Implementing A Code Of Business Ethics -- Do Global Companies Really Exist? -- Company Codes: A Global Sampling -- Unilever -- Mitsubishi Motors -- Sara Lee Corporation -- Nokia -- Chapter 11: Managing an International Corporate Ethics Program -- Can You Teach Old Dogs New Tricks? -- Ask Before Hiring -- Teaching Ethics Means Raising Awareness -- Training Benefits -- Desired Outcomes: First Know The Rules -- Persuade, Don't Dictate -- Typical Training Packages -- A Phased Introduction: One Company's Experience -- The Basic Elements of an Effective Ethics Training Course.

Essentials for Ethics Training -- Ways to Deliver the Ethics Message -- Keep the Message International -- Training to the Rescue: Hong Kong Emergency -- The Ethics Office -- The Ethics Officer Profile -- Ethics Investigations -- Common and Uncommon Investigation Techniques -- Tips For Handling An Ethics Investigation -- What Actually Is Being Investigated These Days? -- Investigation Pitfalls -- Helplines/Hotlines: They Don't Work In All Cultures -- Noble Whistle-blower or Venomous Informer? -- Setting The Proper Tone For Global Employees -- Chapter 12: Business/Corporate Intelligence and Ethics: Temptation Abounds -- What is Corporate Intelligence? -- The Business Case for Corporate Intelligence -- Avoiding Potential Disaster -- The Costs: Expensive Trade Secrets Out The Back-And Front-Door -- Costly Failures And Ethical Lapses: Some Examples -- Ethics In Action: P&G, Unilever Trash Each Other -- Beyond The Private Sector- Governments And Commercial Espionage -- Different Countries, Different Attitudes Towards Corporate Espionage -- Ethical Issues in Intelligence Gathering -- Preventing Ethical Lapses -- Personal Tips -- A Code of Ethics for Intelligence Gathering -- Chapter 13: E-Ethics: Making It Up As They Go Along -- Personal Cyber-Ethics: Invisible On The Web? -- Making It Personal -- E-mail-Ethical Implications -- Paying The Price -- Software Piracy: A Global Disaster -- How Companies Are Responding -- A Matter of Degree -- Five Ways to Keep Employees in Line While They're Online -- What An Effective Personal Use Policy Should Contain -- Employee Signoff -- Beyond Ethics: Global Concerns On Data Protection -- Europe Takes The Lead -- Culture and The Law: Copyright On The Web -- Privacy in Japan -- The Chief Privacy Officer: Big Brother with a Heart -- The Ten Commandments of Personal Computer Ethics -- Internet Marketing Codes.

International Chamber of Commerce -- OECD (Organization for Economic Cooperation and Development) -- The Pros and Cons of Regulating Privacy on the Internet -- Chapter 14: Global Bribery And Corruption - How Much For Your Ethics? -- Bribery and Corruption: It's Everywhere -- The International Corruption Index -- Who's Corrupt and Who's Not? -- Through The Looking Glass: Corruption Barometer -- What Causes Bribe Taking? -- Unfair Practices or Commercial Savvy -- Business, Money and Politics -- Leading the Fight Against Bribery and Corruption -- Chapter 15: Regional Ethics: Japan, Russia and Islamic Banking Ethics -- Ethics In Japan: Confucianism At Work -- Ethics in Russia: Business in a Moral Vacuum -- When Religion is The Guiding Principle: Islamic Banking -- Chapter 16: Case Studies: Personal Decisions -- Case One: The Super Salesman -- Case Two: The Borrower -- Case Three: The Reluctant Whistle-Blower -- Case Four: The Personnel Manager in China -- Case Five: A Factory's Safety Standards -- Case Six: Layoffs In Saudi Arabia -- Case Seven: The Female Work Colleague In a "Man's World" -- Case Eight: Sexual Harassment -- Case Nine: Competitive Intelligence -- Case Ten: The Computer Hardware Vendor -- Chapter 17: Glossary -- Chapter 18: Researching Business Ethics Resources -- Internet Resources -- Books -- Studies and Reports -- Corporate Governance -- The Author.