Cover -- Title -- Copyright -- Contents -- Preface -- Facilitative Leadership is Helping Groups Weave Tapestries That Have Shape and Meaning -- Introduction: The Value of Facilitative Leadership for Social Workers -- References -- Chapter 1: What Is the Role of the Facilitative Leader? -- What Is Facilitation? -- Who Are Facilitative Leaders? -- Facilitative Leadership and the Social Work Code of Ethics -- Why Facilitative Leader and Not Just Facilitator? -- How to Be the Facilitative Leader -- Pre-Meeting Environmental Actions -- Developing an Agenda in Advance -- Clarifying Context, Direction, and Issues -- Identifying Appropriate Strategies -- Agreement on Role of the Facilitator -- Understanding Group or Team Process -- Clarifying Problem-Solving and Decision-Making Methods -- Self-Awareness -- Knowing the Difference Between Process and Content -- Observing and Describing What's Going on in a Group -- Recognizing Critical Moments -- Knowing Where the Group Is in Its Problem-Solving Process -- Performing as the Facilitative Leader -- Social Work Exercises -- Exercise 1.1 -- Exercise 1.2 -- Exercise 1.3 -- References -- Chapter 2: Becoming the Facilitative Leader -- Preparing for a Successful Group Process -- Note -- Why Prepare? -- How Does the Facilitative Leader Prepare? -- Preparatory Questions -- Preparatory Consultation -- Preparatory Logistics -- Preparatory Empathy -- Preparatory Reflection -- Being Aware -- Social Work Exercises -- Exercise 2.1 -- Exercise 2.2 -- Exercise 2.3 -- References -- Chapter 3: Leadership Theories -- Trait Theories -- Innate or Learned? -- Neutral or Value Driven? -- Theory X-Theory Y -- Situational Leadership -- Transactional Leadership -- Transformational Leadership -- Adaptive Leadership -- Technical and Adaptive Challenges -- Leading With Authority and Leading Without Authority -- Social Work Exercises.

Exercise 3.1 -- Exercise 3.2 -- Exercise 3.3 -- References -- Chapter 4: Leadership Ethics for Social Workers -- Facilitative Leadership From the Social Work Perspective -- Inclusion -- Strengths-Based Leadership -- What Does the Strengths Perspective Mean? -- Components of Strengths-Based Leadership -- Power-Over Versus Power-With -- Oppression and Social Justice -- Empowerment -- Social Work Exercises -- Exercise 4.1 -- Exercise 4.2 -- Exercise 4.3 -- Notes -- References -- Chapter 5: How Groups Work -- The Phases of Group/Team Development -- What Makes Groups Effective? -- Balancing Process and Content -- Groupthink -- Social Work Exercises -- Exercise 5.1 -- Exercise 5.2 -- Exercise 5.3 -- Note -- References -- Chapter 6: The Facilitative Leader's Skill Set: Building Competence -- Listening With Intent -- Acting With Intent -- Being the Example -- Seeking Clarity -- Staying Alert -- Knowing Where You Are -- Letting the Process Work -- Knowing the Difference Among Chairing, Training, and Facilitating -- Valuing Cultural Diversity -- Ensuring and Affirming Voice -- Having Good Tools -- Knowing When the Group Has Completed Its Tasks -- Social Work Exercises -- Exercise 6.1 -- Exercise 6.2 -- Note -- References -- Chapter 7: Organizing Groups -- Establishing Ground Rules (Norms) -- Building an Agenda -- Outcomes -- Effective Use of Time -- Organizing the Agenda Steps -- Exploring Dialogue -- Listening -- Respecting -- Suspending -- Voicing -- How Groups Make Decisions -- Consensus -- Five-Finger Consensus -- Negotiation -- Voting -- Making Space Work for the Group -- 1. Communication is the First Priority -- 2. Focal Point -- 3. Right Size -- Social Work Exercises -- Exercise 7.1. Developing Ground Rules -- Exercise 7.2. Teaching Dialogue -- Exercise 7.3. Teaching Consensus -- References -- Chapter 8: Guidelines for Group Process Observation.

What to Observe -- Communication Patterns -- Task Sequence -- Emotional Issues and Responding Appropriately -- Readiness for Decision -- Knowing Your Own Biases -- Understanding When to Confront Conflict -- Social Work Exercises -- Exercise 8.1 -- Exercise 8.2 -- Exercise 8.3 -- References -- Chapter 9: Intervening as a Group Facilitator: Addressing Voice, Privilege, and Power -- How to Intervene in Group Process -- Observation and Intervention -- Preventative Maintenance Works Best -- Social Work Exercises -- Exercise 9.1. Intervening Without Authority -- Exercise 9.2. Practice Leading Without Authority -- Exercise 9.3. Intervening With Authority -- References -- Chapter 10: Evaluating Facilitative Leadership -- How Will We Know If Facilitative Leadership Is Working? -- What Impacts Should We Expect? -- Evaluating Facilitative Leadership Through the Lens of Social Work Ethics -- Facilitative Leadership and Social Work Ethics Within the Group -- Ethical Evaluation of Group Outcomes -- Social Work Exercises -- Exercise 10.1 Evaluations of Meetings That Don't Work -- Exercise 10.2 Evaluation of Meetings That Worked -- Exercise 10.3 Facilitative Leadership Evaluation and the Code of Ethics -- References -- Chapter 11: Conclusion and Recommendations -- Recommendations From Facilitative Leaders -- Conclusion -- Reference -- Appendix: A Tool Kit for the Facilitative Leader: Options for Social Workers -- Appreciative Inquiry -- Ball of Yarn Two: Celebrations and Appreciations -- Brainstorming (How to Think Things Up) -- Definition of Brainstorming -- Concurrent Exploring -- Procedure -- Creative Thinking: 1,001 Ways to Use a Paperclip -- Feedback Loops -- Force Field Analysis -- Icebreakers -- Icebreaker 1: Listening With Intent -- Icebreaker 2: Something About Me -- Icebreaker 3: Getting to Know Me -- The Miracle Question -- Procedure -- Nameplate Exercise.

Pluses and Wishes -- Rotating Rounds -- Procedure -- Sample Agenda -- Agenda -- Scaling -- Sequenced Sharing -- Success Matrix -- SWOC (Formally Known as SWOT) for Facilitative Leaders -- Strengths, Weaknesses, Opportunities, and Challenges -- Turning off the Volume -- Note -- References -- Index.