Cover -- Contents -- List of Figures -- List of Tables -- Preface -- Acknowledgements -- Introduction -- PART ONE THE PROGRAM CONTEXT -- 1 Background and Definitions -- The Emergence of Program Management -- Visions of Program -- Comparison of Leading PgM Standards -- From Program to Organization -- 2 Organizational Context -- Projects, Programs and Portfolios -- Project-Based Organizations -- Program Offices -- From Managing Programs to Program Maturity -- 3 Maturity and Culture -- Program Maturity -- Program Culture -- From Program Maturity to Mastery -- PART TWO THE PROGRAM COMPONENTS -- 4 Key Program Components -- Decision Management -- Program Governance -- Benefits Management -- From Program Mastery to Function Mastery -- 5 Program Actors -- Roles and Responsibilities -- Leadership and Competencies -- From Program Understanding to Doing -- PART THREE THE PROGRAM LIFE CYCLE -- 6 Program Life Cycle Outline -- Comparison of Program Life Cycles -- FOrDAD: A Strategy-Based Life Cycle -- From Life Cycle to Management of the Cycle -- 7 Formulation -- Formulation Stage Concept -- Program Vision and Mission -- Define Expected Benefits -- Needs and Expectations -- Critical Success Factors -- Generating Potential Actions and Deliverables -- Business Case (Value Proposition) Process -- From Defining to Organizing -- 8 Organization -- Benefits Management Strategy -- Benefits Realization Plan -- From the Decision to Its Implementation -- 9 Deployment -- Manage Value Chain -- Manage Change Actions (Projects and other actions) -- Integrate New Capabilities -- From Delivery of Capabilities to Measure of Benefits -- 10 Appraisal -- Two Types of Evaluation -- Manage Program Changes -- Manage Program Knowledge -- From Benefits Delivery to Benefits Realization -- 11 Dissolution -- Assess Value Realization -- Manage Program Dissolution.

Manage Program Knowledge -- Closing the Loop and Preparing the Next Challenge -- Conclusions -- Additional Reading -- References -- Index.