Copyright -- CONTENTS -- LIST OF FIGURES AND TABLES -- AUTHORS -- ACKNOWLEDGEMENTS -- PREFACE -- 1 INTRODUCTION -- WHO THIS BOOK IS FOR -- DEFINITIONS -- OUR MAIN THEMES -- WHAT TO EXPECT IN THE FOLLOWING CHAPTERS -- IN SUMMARY -- 2 THE BUSINESS CONTEXT FOR SUCCESS -- DEFINING SUCCESS -- THE NATURE OF SUCCESS -- BENEFITS: TESTS OF SUCCESS -- PLANNING FOR RISKS -- MANAGING EXPECTATIONS -- MAKING A SUCCESS OUT OF NECESSITY -- 3 ENABLING SUCCESS -- PROJECT OBJECTIVES -- 4 DESIGNING THE PROJECT -- SCOPE AND DELIVERABLES -- CHOOSING THE PROJECT MANAGER AND SENIOR STAFF -- ASSESSING THE WORKING ENVIRONMENT -- PROJECT DISCIPLINE -- COMMUNICATIONS -- STANDARDS AND THEIR EFFECT ON BUSINESS CONSENT -- PLANNING FOR FAILURE -- IN CONCLUSION -- 5 MAKING A START -- BUSINESS CASE SENSITIVITY, ASSUMPTIONS AND RISKS -- PROJECT PACE -- STANDARDS, METHODS AND TOOLS -- STAFFING AND RESOURCING -- ACCEPTANCE -- PROJECT PROCESSES -- 6 PLAN, PLAN AND PLAN AGAIN -- A PLAN AS THE 'PATH TO SUCCESS' -- LAYERING OF PLANS -- UNDERSTANDING A PLAN -- CREATING A PROJECT MANAGEMENT PLAN (PMP) -- THE COMMUNICATIONS PLAN -- COMPLETION PLAN -- DETAILED PLANNING -- RE-PLANNING: PLAN, PLAN AND PLAN AGAIN -- 7 CHECK WHERE YOU ARE -- KEEPING TIME -- COMMUNICATION -- CHECKING AND ACTING ON RISKS -- CHECKING AND ACTING ON ISSUES -- WHAT'S COMING UP? -- 8 DO UNTIL FINISHED -- THE CRITICAL ASPECTS OF EXECUTION -- OTHER TASKS YOU MAY HAVE TO DO -- 9 DEALING WITH TROUBLE -- OUR KNOWLEDGE OF TROUBLE -- FIRST INDICATIONS OF TROUBLE -- LINES OF DEFENCE -- LESSONS LEARNED -- SEVERE TROUBLE -- SOURCES OF TROUBLE -- DEALING WITH THE CONSEQUENCES -- 10 CAPTURING SUCCESS AND MOVING ON -- COMPLETING AND CLOSING THE PROJECT -- LEARNING THE LESSONS -- 11 CONCLUDING LESSONS -- HOW CAN PROJECTS SUCCEED? -- WHY DO PROJECTS FAIL? -- THE LESSONS -- APPENDIX A WORK BREAKDOWN STRUCTURE.

WORK BREAKDOWN STRUCTURE EXAMPLE -- BRIEF DESCRIPTION OF WBS ENTRIES - BUDGETS ALLOCATED BY CATEGORY -- APPENDIX B A NOTE ABOUT PROJECT PLANS -- OTHER MANAGEMENT PLANS -- APPENDIX C THE MOSCOW RULES FOR CATEGORISING REQUIREMENTS -- COST-PLUS CONTRACTS -- REFERENCES -- INDEX -- Back Cover.