Virtuous Meetings: Technology + Design for High Engagement in Large Groups -- Contents -- Preface: The Evolution of an Idea -- Acknowledgments -- Introduction -- Part One: Choosing Virtuous Meetings -- 1 Realizing Virtue in Large Group Meetings -- THE VIRTUE OF COLLABORATION -- THE VIRTUE OF ACTIVE CONTRIBUTION -- What It Means to Be an Active Contributor -- What Active Contribution Looks Like -- THE KEYS TO CREATING A VIRTUOUS MEETING -- The Goal: Convergence -- The Keys -- HOW LARGE MEETINGS HAVEN'T CHANGED -- When Convergence Is Unattainable -- What Do We Mean by "Large"? -- SEEKING ALIGNMENT -- Alignment and Communication -- THE HABIT OF CREATING PASSIVE AUDIENCES -- The Confusion about "Passive-Audience" Style Design -- Activities That Create a Passive Experience -- Vicious Cycle of Participants as Passive Audience -- THE VIRTUOUS MEETING ITSELF IS THE MESSAGE -- CHAPTER ONE: QUICK SUMMARY -- 2 The First Key: The Participant-Centered Approach -- WHERE IT ALL STARTED -- PARTICIPANTS GETTING THEIR VOICE BACK -- Making Everyone's Ideas Visible -- Advantages of the New Connectivity -- CHAPTER TWO: QUICK SUMMARY -- 3 The Second Key: High-Speed Connectivity -- THE SLOOWWW GROWTH OF CONNECTIVITY IN MEETINGS -- WHAT THE TECHNOLOGY ALLOWS -- FRIENDLY SOFTWARE -- THE INPUT DEVICES -- THE NETWORK: LOCAL OR INTERNET? -- NETWORKING IN VENUES -- THE VIRTUE OF CONNECTIVITY IN LARGE GROUP MEETINGS -- ACTUALLY . . . IT'S NOT ABOUT THE TECHNOLOGY -- POLLING VERSUS DISCUSSION: A Case Study In Why You Can't Have One Key Without the Other -- CHAPTER THREE: QUICK SUMMARY -- Case Story 1, Listening to the City-Rebuilding Lower Manhattan after 9/11 -- Case Story 2, A Global Manufacturing Organization -- Part Two: Anchoring Virtuous Meetings -- 4 The Use of Small Groups within Large Group Meetings -- TWO INTEGRATED LEVELS OF PARTICIPANT EXPERIENCE.

What Works in Highly Engaged Small Teams -- Can Shared Understanding Be Achieved in Large Groups? -- How the Two Levels Work -- PUTTING A TWO-LEVEL DESIGN INTO PRACTICE -- Designing the Room for Two Levels of Experience -- Perceived Alternatives to a Two-Level Meeting -- Option 1: Let's All Do This as a Group! -- Option 2: We Want to Hear from Every Person! -- Option 3: Let's Do Breakouts! -- HOW IT FEELS IN THE TABLE GROUP -- You Become More Engaged When You Become Part of the Conversation -- You Learn More When You Can Digest the Content -- You Stay Energized When You Are Active -- How It Feels in a Two-Level Meeting -- CHAPTER FOUR: QUICK SUMMARY -- 5 Virtuous Engagement Cycles: Creating a Meta-Conversation -- THE REVOLUTION: KNOWING WHAT THE GROUP IS THINKING -- THE VALUE OF META CONVERSATIONS -- VIRTUOUS ENGAGEMENT CYCLES: FOUR STAGES -- Stage 1: Present -- Stage 2: Discuss -- Stage 3: Review -- Stage 4: Respond -- PUTTING ENGAGEMENT CYCLES INTO PRACTICE -- COMPLETING ENGAGEMENT CYCLES -- Why Cycles Don't Get Completed -- Where Engagement Cycles Get Interrupted and the Impact -- Ten Potential Missed Opportunities in Virtuous Meetings -- CHAPTER FIVE: QUICK SUMMARY -- Case Story 3, Leadership Meeting for a Global Procurement Organization -- Case Story 4, Leadership Meeting for a U.S. Insurance Organization -- Part Three: Designing Virtuous Meetings -- 6 Gathering the Forces: The Process of Design -- THE ROLE OF THE DESIGN TEAM IN A VIRTUOUS MEETING -- SEQUENCE OF DESIGN TEAM ACTIVITIES -- INTEGRATING DESIGN, PRODUCTION, AND LOGISTICS -- Three Key Teams -- Building an Effective Design Team -- Note on the Participant Engagement Designer -- FORMING THE DESIGN TEAM: IMPORTANCE OF THE FIRST STEP -- THE WORK OF THE DESIGN TEAM -- CRITICAL DESIGN DECISIONS -- Choosing the Room Design -- Using a Professional Facilitator -- Recruiting the Theme Team.

Key Attributes of a Theme Team Member -- The Leader's Role -- Inviting the Participants -- CHAPTER SIX: QUICK SUMMARY -- 7 Understanding the Possibilities: The Design Elements -- THE DESIGN SEQUENCE -- DETERMINING PURPOSE -- THE SMALL TEAM MODEL: Generative Versus Informational Purpose -- CLARIFYING OUTCOMES -- Defining Convergent Outcomes -- Achieving Higher Outcomes -- Process Drives Outcomes -- Cases When Convergence Isn't Needed -- PRACTICAL CONSIDERATIONS ABOUT PROCESS -- Making the Design Work -- Considering Culture -- Concerns of Trust, Safety, Respect, and Learning -- Safety for Participants -- Safety for Leaders and Presenters -- Constructive Contribution -- Respecting the Participants -- Learning as an Interactive Process -- CHAPTER SEVEN: QUICK SUMMARY -- 8 Making Choices: The Design Levers -- STAGES AND LEVERS: THE BUILDING BLOCKS -- PERSPECTIVES ON DESIGN VARIATIONS -- BECOMING FAMILIAR WITH EACH LEVER: Design Considerations for Each of the Levers -- Stage 1: Present ® Presentation Levers -- Stage 1: Present ® Focusing Question Levers -- Stage 2: Discuss ® Discussion Levers -- Stage 2: Discuss ® Input Levers -- Stage 2: Discuss ® Synthesis Levers -- Stage 3: Review ® Review Levers -- Stage 4: Respond ® Response Levers -- CHAPTER EIGHT: QUICK SUMMARY -- Case Story 5, Clinton Global Initiative -- Part Four: Facilitating Virtuous Meetings -- 9 The Critical Roles in a Virtuous Meeting -- ROLES AND NEEDS IN A VIRTUOUS MEETING -- The Role of the Participant -- The Role of Meeting Leader or Convener -- The Role of Participant Engagement Designer -- The Role of Technology Director -- The Role of the Facilitator -- The Role of the Presenter -- The Role of Synthesizer -- KEY EXPERIENCES OF THE PARTICIPANT'S NEW ROLE -- CHAPTER NINE: QUICK SUMMARY -- 10 Facilitation in Virtuous Meetings -- THE ROLE OF FACILITATION, ON PURPOSE.

FACILITATION: The Mind-set, Principles, and Best Practices -- Mind-set -- Principles -- Best Practices -- FACILITATING VIRTUOUS ENGAGEMENT CYCLES -- Facilitating from the Side -- WORKING WITH PRESENTERS -- Clarifying "Why" for Presenters -- Clarifying "How" for Presenters -- CHAPTER TEN: QUICK SUMMARY -- 11 Facilitating as Leader -- THE INITIAL DECISION -- BEFORE THE MEETING -- DURING THE MEETING -- AFTER THE MEETING -- KOUZES AND POSNER: Five Leadership Practices -- Model the Way -- Inspire a Shared Vision -- Challenge the Process -- Enable Others to Act -- Encourage the Heart -- THE VULNERABILITY OF POWER -- THE POWER OF VULNERABILITY -- CHAPTER ELEVEN: QUICK SUMMARY -- Case Story 6, A Consulting Firm's Annual Partners Meeting -- Part Five: Scaling Virtuous Meetings -- 12 Taking Virtuous Meetings Beyond the Room -- IT'S A GREAT BIG WORLD OUT THERE -- CHAPTER TWELVE: QUICK SUMMARY -- 13 The Elements That Scale Virtuous Meetings -- THE SCALABLE TECHNOLOGY OF CONNECTIVITY -- THE SCALABLE ROLE OF ACTIVE CONTRIBUTORS -- THE SCALABLE PROCESS OF VIRTUOUS ENGAGEMENT CYCLES -- WHY NOW? -- CHAPTER THIRTEEN: QUICK SUMMARY -- Case Story 7, Advancing Futures for Adults with Autism National Town Hall -- Case Story 8, Tunza International Children and Youth Conference on Climate Change -- Glossary -- Notes -- About the Authors -- Index -- More from Wiley -- End User License Agreement.