BlackBerry Enterprise Server 5 Implementation Guide -- Table of Contents -- BlackBerry Enterprise Server 5 Implementation Guide -- Credits -- About the Author -- About the Reviewer -- www.PacktPub.com -- Support files, eBooks, discount offers and more -- Why Subscribe? -- Free Access for Packt account holders -- Instant Updates on New Packt Books -- Preface -- What this book covers -- What you need for this book -- Who this book is for -- Conventions -- Reader feedback -- Customer support -- Errata -- Piracy -- Questions -- 1. Introduction to BES 5 -- New features of BES 5.0 -- BES version 5.0 architecture -- Databases -- MAPI and CDO files -- BES network requirements -- BESAdmin account -- Lab 1 - installing BlackBerry Enterprise Server 5.0 -- Creating the service account - besadmin -- Assigning a mailbox to the besadmin user -- Assigning Microsoft Exchange permissions to the service account -- Assigning Microsoft Windows permissions to the service account -- Configuring Microsoft Exchange permissions for the service account -- Enabling the database server -- Creating the BlackBerry configuration database -- Setting permissions for the service account manually -- Setting permissions for the service account automatically -- Final checklist prior to installation -- Installing BES version 5 -- Applying the Maintenance pack -- Summary -- 2. Understanding and Administrating BES 5 -- Delivering messages -- Sending a message to a BlackBerry device -- Sending a message from a BlackBerry device -- Setting security options -- Understanding encryption -- Setting the BES encryption method -- Protecting content -- Sending PIN-to-PIN messages -- Logging into the BlackBerry Administration Service -- Lab 2 -- Logging into the console -- Settings for the BlackBerry Administration Service -- Creating administrators and administrative roles -- Creating a role.

Creating a group -- Creating an administrative user -- Activating the Enterprise policy -- Setting a corporate peer-to-peer key -- Regenerating the transport keys - main encryption keys -- Summary -- 3. Activating Devices and Users -- Creating users on the BES 5.0 -- Creating a user-based group -- Preparing to distribute a BlackBerry device -- Activating users -- Understanding enterprise activation -- Activating a device using BlackBerry Administration Service -- Activating devices over the wireless network - OTA -- Activating devices over the LAN -- Activating devices using BlackBerry Web Desktop Manager -- Activating the device over the corporate Wi-Fi -- Messaging environment -- Synchronizing organizational data -- Lab 3 -- Importing users to the BlackBerry Enterprise Server -- Adding a user when the user is not present in the company directory lookup -- Setting a disclaimer at the server level for all users -- Setting activation passwords -- Sending a PIN message -- Applying a Level One message filter to a user -- Summary -- 4. IT Policies -- IT policies -- Creating a new IT policy -- Assigning an IT policy -- To a user -- To a group -- Rules for conflicting IT policies -- Setting IT policy priorities -- Verifying a user's IT policy -- Change how an IT policy is sent to a BlackBerry device -- Lab 4 -- Creating the Sales Team IT policy -- Applying the IT policy to the sales group -- IT policy settings -- Resending the IT policy automatically to devices -- Deactivating devices that do not have an IT policy -- Troubleshooting IT policies -- Summary -- 5. Software Configuration and Java Applications -- Overview of the process -- Developing Java applications for BlackBerries -- Creating a shared folder on the network -- Application repository -- Application control policies -- Standard required -- Standard optional -- Standard disallowed.

Software configurations -- Creating a software configuration -- Adding a BlackBerry Java application to the software configuration -- Assigning the software configuration to a user -- Job deployment -- Default settings of a job schedule -- Changing job settings of how applications are sent to devices -- Installing Java applications on BlackBerry devices using the wired approach -- Reconciliation rules for BlackBerry Java applications -- Scenario one -- Scenario two -- Scenario three -- Scenario four -- Scenario five -- Scenario six -- Scenario seven -- Scenario eight -- Lab 5 -- Changing a standard application policy -- Creating a custom application control policy -- Assigning the software configuration to a group -- Deploying device software to BlackBerry devices -- Using Desktop Manager -- Using Web Desktop Manager -- Updating the BlackBerry device software over the wireless network -- Deploying device software using Web Desktop Manager - an example -- Installing the BlackBerry device software -- Creating the shared folder -- Allowing the BlackBerry Administration Service to display the device software configuration settings -- Adding the shared folder to the BlackBerry Administration Service -- Creating the BlackBerry device software configuration -- Creating a software configuration for the BlackBerry device software -- Assigning the software configuration to a user -- Assigning the software configuration to a group -- Summary -- 6. MDS Applications -- Understanding and setting up our MDS environment -- Running MDS services -- Installing MDS runtime platform -- Creating a software configuration to deploy the MDS runtime platform to devices -- Logging in to the MDS console -- Adding an MDS application (Expense Tracker) to the MDS repository -- Sending the Expense Tracker MDS application to BlackBerry devices.

Configuring IT policies with respect to MDS applications -- Summary -- 7. High Availability -- Understanding high availability -- Understanding how it works -- Configuring high availability -- Examining the default threshold values and setting failovers -- Forcing a manual failover -- Introducing HA for databases -- Using the BlackBerry monitoring website -- Setting up SNMP on the BES Server -- Summary -- 8. Upgrades -- Upgrading from supported versions -- Upgrading considerations -- Replacing the BlackBerry manager -- Upgrading the database -- Upgrading options -- Upgrading procedure -- Backing up the BlackBerry configuration database on an SQL server -- Backing up the BlackBerry configuration database on lightweight MSDE -- Using the 'in place' procedure -- Upgrading your BES environment using the End Transporter tool -- Migrating users to the new BES server -- Recording the database paths -- Using the Transporter tool to move BES users -- Understanding transport errors -- Summary -- Index.