Cover -- Managing Multiple Projects -- Title -- Copyright -- Contents -- About This Course -- How to Take This Course -- Pre-Test -- 1 The Challenges of Multiple Project Management -- Learning Objectives -- Introduction to Managing Multiple Projects -- Projects + Operations = Work -- Characteristics of Your Multiple Project Environment -- Challenges in Your Multiple Project Environment -- Managing Programs and Portfolios -- Difference Between Programs and Portfolios -- Portfolio Management -- Program Management -- Operational Work and Time Management -- Recap -- Review Questions -- 2 Applying Single Project Management in a Multiple Project Environment -- Learning Objectives -- Introduction to Project Management -- The Project Environment -- The Project Life Cycle -- Project Initiation -- From Problem to Project -- The Triple Constraints -- User Needs and Requirements -- Project Charter -- Recap -- Review Questions -- 3 Project Life Cycle Issues in Programs -- Learning Objectives -- The Multiple Project Life Cycle -- Common Issues Managing a Program of Independent Projects -- Challenges in Managing a Program of Independent Projects -- Opportunities in Managing a Program of Independent Projects -- Common Issues Managing a Program of Independent Projects (Very Large Project) -- Skill Set of Project Managers -- Analyze Interdependent Failures -- Manage Tradeoffs -- Recap -- Review Questions -- 4 The Tools of Project Planning -- Learning Objectives -- From Initiating to Planning -- Statement of Work -- Work Breakdown Structure (WBS) -- WBS Dictionary -- Using a Work Breakdown Structure in Managing Multiple Projects -- Recap -- Review Questions -- 5 Project Scheduling -- Learning Objectives -- Schedule Development -- Network Diagram -- Forward and Backward Pass -- Critical Path and Float -- Gantt Chart -- Recap -- Review Questions.

6 Resource Loading and Leveling for Single and Multiple Projects -- Learning Objectives -- Approaches to Scheduling Multiple Projects -- Resourcing the Project Plan -- Resource Loading -- Resource Leveling -- Leveling the Schedule -- Leveling Resources -- Compressing Schedule -- Resource Scheduling -- Resourcing Multiple Projects -- Recap -- Review Questions -- 7 Advanced Scheduling Techniques for Multiple Projects -- Learning Objectives -- Jigsaw Puzzles, Least Resources, and the Critical Chain -- Priority-Setting Strategies for Managing Multiple Projects -- Least-Resource Scheduling -- Lay Out Time-Fixed Projects First -- Determine and Schedule Resource Requirements -- Identify Available Resources for Remaining Projects -- Schedule the Least Resource -- Fit the Final Schedule Together -- Critical Chain Project Management -- Searching for Resource Dependencies -- Project Buffer, Feeder Buffers, Resource Buffers -- Managing the Buffer -- Recap -- Review Questions -- 8 Planning for Risk -- Learning Objectives -- Risk and Project Management -- Risk Management Processes -- Issues and Concepts in Risk Management -- Triple Constraints Issues -- Business Risk vs. Insurance Risk -- Opportunity and Threat -- Residual and Secondary Risk -- Degree and Area of Risk Tolerance -- Risk Identification -- Document Analysis -- Interviews -- Assumptions Analysis and Brainstorming -- Plan Analysis -- Risk Analysis -- Decision Trees -- Risk Buckets -- Filtering Technique -- Completing Risk Analysis -- Risk Response Planning -- Modifying the Plan for Risk -- Contingency Planning -- Risk Monitoring and Control -- Implementing the Risk Response Plan -- Updating and Maintaining the Plan -- Managing Residual Risks, Surprises, and Problems -- Managing Contingency Allowances and Reserves -- Recap -- Review Questions.

9 Planning for Cost, Quality, Communications, Procurement, and Human Resources -- Learning Objectives -- Comprehensive Project Planning -- Cost Planning -- Cost Estimating -- Cost Budgeting -- Quality Planning -- Human Resources Planning -- Procurement Planning -- Communications Planning -- Recap -- Review Questions -- 10 Execution, Monitoring, and Control -- Learning Objectives -- Execute, Monitor, Control -- Project Execution -- Building the Project Team -- Managing Tasks and Deliverables -- Monitoring and Control -- Baselining Your Project -- Managing Risks -- Managing Scope, Quality, and Change -- Updating the Plan or Baseline -- Earned Value Project Management -- Recap -- Review Questions -- 11 Closeout for Single and Multiple Projects -- Learning Objectives -- Closing Time -- Closing Processes -- Transition Processes -- Deliver the Final Product or Service -- Obtain Customer Approvals -- Provide Training and Orientation for Users and Operators -- Transition Responsibility for Operation and Maintenance -- Establish Support Systems and Provide Support -- Administrative Closure -- Close Out Contracts -- Submit Final Invoices -- Release Project Resources for Other Work -- Close Project Files and Finalize Internal Administrative Procedures -- Celebrate Success and Reward Team Members -- Salvage Processes -- Measure and Ensure Customer Satisfaction -- Perform a "Lessons Learned" Review -- Identify Opportunities to Reuse and Recycle -- Typical Problems in Closing a Project -- Checklists and Planning for Closeout -- Closing Out in the Multiple Project Environment -- Recap -- Review Questions -- 12 Developing Your Personal Action Plan for Managing Multiple Projects -- Learning Objectives -- From Single Project Management to Multiple Project Management -- Standardizing in a Multiple Project Environment -- The GREAT Model -- Your Action Plan -- Recap.

Review Questions -- Answers to Exercises and Case Studies -- Exercise 2-2. Hierarchy of Constraints -- Exercise 2-3. Write a Project Charter -- Exercise 4-1. Write a Statement of Work -- Exercise 4-2. Build a Work Breakdown Structure (WBS) -- Exercise 4-3. Fill Out a Task Information Sheet -- Exercise 5-2. Critical Path -- Exercise 5-3. Gantt Chart -- Exercise 6-1. Determining Required Resources -- Exercise 6-2. Resource Leveling a Project -- Exercise 6-3. Compressing the Schedule -- Exercise 6-4. Resourcing a Multiple Project Schedule -- Exercise 7-2 Least Resource Scheduling -- Exercise 7-3 Critical Chain -- Exercise 8-1. Risk Identification -- Exercise 8-2. Risk Buckets -- Exercise 8-3. Risk Response Planning -- Exercise 9-1. Prepare a Bottom-Up Cost Estimate -- Exercise 9-2. Resource Assignment Matrix -- Exercise 9-3. Communications Plan -- Exercise 10-1. Building the Project Team -- Exercise 10-2. Tracking Gantt Chart -- Exercise 12-1. Standardizing Your Multiple Project Approach -- Exercise 12-2. Your Action Plan -- Bibliography and Recommended Reading -- Glossary -- Post-Test -- Index -- List of Exercises -- Exercise 1-1. Self-Assessment: Your Multiple Project Environment -- Exercise 1-2. Self-Assessment: Challenges in Managing Multiple Projects -- Exercise 1-3. Time Management Diagnostic -- Think About It! -- Exercise 2-1. Defining the Initial Project Space -- Exercise 2-2. Hierarchy of Constraints -- Exercise 2-3 Write a Project Charter -- Think About It! -- Exercise 3-1. Balancing Customer Needs on Multiple Projects -- Exercise 3-2. My Knowledge, Skills, and Abilities -- Think About It! -- Exercise 4-1. Write a Statement of Work -- Exercise 4-2. Build a Work Breakdown Structure (WBS) -- Exercise 4-3. Fill Out a Task Information Sheet -- Exercise 5-1. Build a Network Diagram -- Exercise 5-2. Identify Critical Path and Float.

Exercise 5-3. Prepare a Gantt Chart -- Exercise 6-1. Determine Required Resources -- Exercise 6-2. Resource Leveling a Project -- Exercise 6-3. Compressing the Schedule -- Exercise 6-4. Resourcing a Multiple Project Schedule -- Exercise 7-1. Determining Priority of Multiple Projects -- Exercise 7-2. Least Resource Scheduling -- Exercise 7-3. Mapping the Critical Chain -- Exercise 8-1. Risk Identification -- Exercise 8-2. Risk Buckets -- Exercise 8-3. Risk Response Planning -- Exercise 9-1. Preparing a Bottom-Up Cost Estimate -- Think About It! -- Exercise 9-2. Creating a Resource Assignment Matrix -- Think About It! -- Think About It! -- Exercise 9-3. Creating a Communications Plan -- Exercise 10-1. Building the Project Team -- Think About It! -- Exercise 10-2. Preparing a Tracking Gantt Chart -- Think About It! -- Think About It! -- Think About It! -- Exercise 12-1. Standardizing Your Multiple Project Approach -- Think About It! -- Exercise 12-2. Your Action Plan -- List of Exhibits -- Exhibit 2-1. Project Management Complexity and Difficulty Factors -- Exhibit 2-2. The Project Life Cycle -- Exhibit 2-3. The Triple Constraints -- Exhibit 2-4. Sample Project Charter -- Exhibit 3-1. Life Cycle for a Program of Independent Projects -- Exhibit 3-2. A Program of Interdependent Projects (Very Large Project) -- Exhibit 4-1. Sample Statement of Work -- Exhibit 4-2. Work Breakdown Structure (WBS) Format -- Exhibit 4-3. Sample WBS -- Exhibit 4-4. WBS Organized by Functional Work Group -- Exhibit 4-5. WBS in Outline Format -- Exhibit 4-6. Task Information Sheet (WBS Dictionary) -- Exhibit 4-7. Kanban Task Management -- Exhibit 5-1. Network Diagram -- Exhibit 5-2. Forward Pass -- Exhibit 5-3. Backward Pass -- Exhibit 5-4. Critical Path and Float -- Exhibit 5-5. Gantt Chart -- Exhibit 6-1. Using a Gantt Chart to Determine Required Resources.

Exhibit 6-2. Resource Leveled Project.