ch. 1. The relationship between the four branch model of emotional intelligence and discretionary behavior of university educators / David L. Turnipseed, Elizabeth VandeWaa -- ch. 2. Teachers' organizational citizenship behavior : an empirical examination of the subjective and dynamic nature of the boundary between in-role and extra-role behavior / Elena Belogolovsky, Anit Somech -- ch. 3. Organizational citizenship behaviors of teachers : antecedents, transformational leadership, and contradictions / Nancy L. Ras -- ch. 4. Performance beyond expectations / Ibrahim Duyar, Anthony H. Normore -- ch. 5. Relationship between demographic variables and organizational citizenship behavior among community college lecturers / Noriah Abdul Malek, Fatt Hee Tie -- ch. 6. Nature of leadership discretions and sustainability of education innovations : critical connections / Tamara Savelyeva, Yeung Lee -- ch. 7. Coalface academic leadership in Australian higher education : discretionary behaviour through empowerment / Judy Nagy -- ch. 8. What we do here is who we are / Nancy L. Ras -- ch. 9. The relationship between organizational justice, organizational trust and organizational citizenship behaviors in secondary schools in Turkey / Kursad Yilmaz, Yahya Altinkurt -- ch. 10. Teachers supervising teaching assistants : assigned role or discretionary behaviour? : reflections from the United Kingdom / Jill Morgan, Betty Y. Ashbaker -- ch. 11. The possible consequences of organizational citizenship behaviors in drug and alcohol prevention education : some insights from Israeli teachers and principals / Izhar Oplatka -- ch. 12. What do we know about assistant principals? : a cross-national examination of the factors affecting task performance, discretionary performance, and future career aspirations of assistant principals / Ibrahim Duyar, Inayet Aydin.