"We Need To Talk" - Tough Conversations With Your Employee : From Performance Reviews to Terminations Tackle Any Topic with Sensitivity and Smarts.
Title:
"We Need To Talk" - Tough Conversations With Your Employee : From Performance Reviews to Terminations Tackle Any Topic with Sensitivity and Smarts.
Author:
Eisaguirre, Lynne.
ISBN:
9781440520877
Personal Author:
Physical Description:
1 online resource (226 pages)
Contents:
Cover -- Copyright -- Contents -- Acknowledgments -- Introduction -- Chapter 1: How to Get Your Employees to Do What You Say -- Chapter 2: How to Talk about Poor Performance -- Chapter 3: How to Talk During Challenging Performance Reviews -- Chapter 4: How to Talk to Lazy, Gossiping, or Sloppy Workers -- Chapter 5: How to Confront Alcohol, Drugs, and Violence at Work -- Chapter 6: How to Discuss Leave Requests, FMLA, and Disabilities with Confidence -- Chapter 7: How to Talk about Hygiene, Dress, and Hairdos -- Chapter 8: How to Respond to Complaints about Discrimination, Threats, Dishonesty, or Unsafe Working Conditions -- Chapter 9: How to Discuss Investigations, Discipline, and Suspensions -- Chapter 10: How to Word Terminations, Layoffs, or Responses to People Leaving -- Chapter 11: How to Know What Your Employees Are Thinking Before You Talk with Them -- Conclusion -- Appendix A: Additional Resources -- Appendix B: Bibliography -- Index.
Abstract:
When it comes to talking to an employee about a touchy topic, managers often find themselves at a loss for the right words. Before the talk, they are stuck wondering, "Where do I begin?" "What do I say?" and "How will he/she react?" Answering employers' most pressing questions, this go-to guide shows people what to say and how to say it. It features practical and precise advice for specific problem topics and realistic scripts that help dictate what should and should not be said. Not overly academic, this practical primer advises different-level managers, in all industries, how to have those conversations that they dread.
Local Note:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
Genre:
Electronic Access:
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