Title Page -- Copyright -- Preface -- Acknowledgments -- Introduction -- Then, Now, and Potential -- Emerging Models -- Disrupting and Reshaping Responsibly -- Part I: The Tsunami of Change -- Chapter 1: Why and How the Healthcare Industry is Changing So Rapidly -- Opportunities -- The Signs of Change -- A Closer Look at Healthcare Reform -- Real Reform: Why This Time Will be Different -- From Reactive to Proactive -- Chapter 2: Strategic Choices no Healthcare Company Can Avoid -- Market Positioning: "What Market Will My Organization Seek to Shape and What Will it Take to Influence that Marketplace?" -- Differentiating Capabilities: "What Internal and External Capabilities does My Organization Need in Order to Gain and Maintain a Leading Market Position?" -- Performance Anatomy: Pivoting the Operating Structures to Patients and Ensuring Differentiating Capabilities -- A Responsibility for Your Company's Future -- Part II: From Strategy to Value with New Business Models -- Chapter 3: Old Models and New -- A Profile of the Old Way (The Starting Point for Many Organizations) -- Fundamental Shifts in the Operating Environment -- The New Models Array Themselves on Value and Payment Dimensions -- The Emerging Business Models -- Hybrids and Other Novel Solutions -- Chapter 4: Lean Innovators -- The Generic Chassis and How It Evolved -- Shifting Opportunities and Rising Pressures -- Enter The Lean Innovator Model -- Early Challenges to the Lean Innovator Model -- The Techniques of a Lean Innovator -- The "lean" Operating Model Position: Execution, Execution, Execution -- Lean Innovators: Spoilers or Value Vanguard? -- Chapter 5: Around-the-Patient Innovators -- Identifying Unmet Needs -- Innovating to Meet Needs, Fill Gaps -- Examples of Emerging Around-the-Patient Innovators -- The Questions That Around-the-Patient Innovators Ask and Why They Ask Them.

The Around-the-Patient Operating Model: Innovating the Therapy and Patient Care -- Around-the-Patient: New Commercial Model or Value Vanguard? -- Chapter 6: Value Innovators -- A Mindset Shift ("Health" as Opposed to "Disease") -- Value Innovators: The "living" Service Providers -- Better Operators: Examples of Emerging Value Innovators -- How to Succeed as a Value Innovator -- Suites of Solutions -- The Value Innovator Operating Model is Integrated, Digital, and Services- and Outcomes-Centric -- The Value Innovator: Value Partner and Services Provider -- Chapter 7: The New Health Digitals -- Digital Gone Healthcare -- Healthcare Gone Digital -- Start-Up Digitals -- Digital Economics in Healthcare -- Implications Now, Soon, Later On -- Working With The New Health Digitals -- Health Digitals Positioning, Capabilities, and Anatomy -- The Health Digitals: Disruptions and New Foundations -- Part III: Building New Organizations -- Chapter 8: Toward a New Model of Collaboration and Competition -- Critical Innovations from "Without" -- Value Innovating With Your Customers -- Driving Convergence: At The Intersection of Therapeutics, Devices, and Process -- Mapping Big Digital: Where Digital Consumer and Digital Healthcare Meet -- Competition: Protecting The Business -- Change Catalyzing Collaboration Catalyzing Change -- Chapter 9: Talent Strategy for the New Healthcare Ecosystem -- Transforming Through Talent -- Recruiting -- Onboarding -- Skills to Create Value -- Part IV: Looking Back-Looking Forward -- Chapter 10: A New Age of Healthcare-Placing Patient and Value at the Center -- New Future -- New Language -- New Economics -- Your Starting Point, Your Strategies -- Glossary -- About the Authors -- Index -- End User License Agreement.