Strategies and Frameworks, Motivators, and Contexts -- Does the Answer to eGovernment Lie in Intermunicipal Collaboration? An Exploratory Italian Case Study -- Pacta Sunt Servanda but Where Is the Agreement? The Complicated Case of eCustoms -- Implementation Challenges: Competing Structures When New Public Management Meets eGovernment -- The Influence of Power in the Development of an Information Infrastructure -- Case Study on the Effects of Administrative Informatization on the Organizational Structure for the Central Government in Korea -- Control, De-politicization and the eState -- Assessment, Evaluation and Benefit Models for ICT Investments -- Adoption of High Impact Governmental eServices: Seduce or Enforce? -- eGovernment Project Evaluation: An Integrated Framework -- Managing Benefits in the Public Sector. Surveying Expectations and Outcomes in Norwegian Government Agencies -- Pre-determinants of Implementing IT Benefits Management in Norwegian Municipalities: Cultivate the Context -- Evaluation of ICT Investments in Public Administrations Based on Business Process Models -- Capability Maturity Framework for eGovernment: A Multi-dimensional Model and Assessing Tool -- eGovernment Front-End Services: Administrative and Citizen Cost-Benefits -- Building a Value-Centric e-Government Service Framework Based on a Business Model Perspective -- Inclusion and User-Centred Design -- Unity in Diversity: An Analysis of Inter-governmental Cooperation in the Field of geoICT -- eElectioneering: Current Research Trends -- Using Online Public Services: A Measurement of Citizens’ Operational, Formal, Information and Strategic Skills -- Citizen Participation and Involvement in eGovernment Projects: An Emergent Framework -- Channel Perceptions and Usage: Beyond Media Richness Factors -- Digital Divide in eGovernment: The eInclusion Gap Model -- Engineering User Requirements for e-Government Services: A Dutch Case Study -- Transparent Complexity by Goals -- Driver or Passenger? An Analysis of Citizen-Driven eGovernment -- Improving Trust in Composite eServices Via Run-Time Participants Testing -- Interoperability and Application of Semantic Technologies in eGovernment -- Test Strategies for Evaluation of Semantic eGovernment Applications -- A Modular Reference Architecture Framework for Electronic Cross-Organizational Interoperation -- Semantic Integration of eGovernment Services in Schleswig-Holstein -- Semi-automatic Ontology Construction for Improving Comprehension of Legal Documents -- Paving the Way to eGovernment Transformation: Interoperability Registry Infrastructure Development -- From Cooperation to Cooperability -- Challenges of Government Enterprise Architecture Work – Stakeholders’ Views -- Introducing a Public Agency Networking Platform towards Supporting Connected Governance.