How to Stop Backing Down and Start Talking Back.
Title:
How to Stop Backing Down and Start Talking Back.
Author:
Fanning, Patrick.
ISBN:
9781608826018
Personal Author:
Physical Description:
1 online resource (124 pages)
Contents:
Contents -- Part One: Your Personal Bill of Rights -- Part Two: The Three Styles -- Part Three: Listening and Expressing -- Part Four: Responding to Criticism -- Part Five: Handling Difficult People -- Part Six: Special Strategies -- Part Seven: Special Situations -- About the Authors.
Abstract:
Two experts offer easy suggestions and tips for the assertiveness-challenged on how to communicate effectively and honestly with difficult people in any situation, whether they are your boss, your auto mechanic, your mother-in-law or your best friend.
Local Note:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
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