Lead & Influence: Get More Ownership, Commitment, and Achievement from Your Team -- Copyright -- Contents -- Foreword -- Preface -- Why Ownership Is Key to Your Leadership Success -- Acknowledgments -- Core Leadership Skills -- Part I: Mind-Set of Achievement and Collaboration -- Chapter 1: Thinking and Discussing in Outcomes versus Activities -- Ownership for Achievement (Outcomes) -- Outcomes Are Both Visible Results and Visible Experiences -- A Clear Direction and Pace -- Define Outcomes to Achieve and Monitor Milestones -- Your People Reveal How You Need to Lead -- Ownership Enables Pride -- Drive Outcomes-Focused Meetings -- What Stops Leaders from Taking an Outcomes Focus? -- Leadership Behaviors Are Shaped by This Need for Control -- What Do Your Inbox and Calendar Say about You? -- Choice-Driver's Seat or Passenger's Seat? -- What It Takes to Feel in Control? -- Chapter 2: The Ultimate Outcome Is Success (And the Why behind It) -- Success Is an And -- The Why Powers Ownership for Success -- Pull and Push Power -- Doing What's Necessary -- Don't Wait for the Inspiration -- Conditions That Create the Success -- The Importance of the Culture -- Chapter 3: Creating the Environment for Effective Collaboration -- Trust -- Shared Common Interests -- High-Trust Teams -- The Other Side of Conflict -- Information Sharing -- Processes -- Common Is Not a Reason! -- Common Core Values -- Collaboration Study Group -- The Mind-set of Options versus Answers -- Part II: Leading Yourself (Personal Ownership) -- Chapter 4: Everything Starts with You Understanding You -- Distance Magnifies Behavior -- How to Understand You -- Feedback -- Reflection -- Creating the Right Surround Sound -- Liked or Respected . . . or Both? -- Embrace the Differences -- Deal with the Circumstances You Are Given.

Chapter 5: Strengthening Your Character and Focus (Your Foundation) -- Attitude -- Discipline and Commitment -- Empathy: Responsible to versus For -- Excellence, Especially in the Fundamentals -- Integrity -- Your Focus -- One Final Word on What You Don't Need to Know -- Chapter 6: Keeping Your Perspective and Balancing Your Stress -- 1. To Stop the Flow of Stress: Break the Pattern -- 2. Reduce the Amount of Stress You Are Carrying: Recharge the Batteries -- Think Ahead and Keep Your Focus -- The Stories You Tell Yourself -- Part III: Influencing Others (Enabling Personal Ownership) -- Chapter 7: Investing in Your Key People (The Extension of You) -- High in Performance and Behavior (Your Key People and Focus) -- High in Performance, Low in Behavior -- Low in Performance, High in Behavior -- Low in Performance, Low in Behavior -- Your People Feel Challenged to Solve It First -- Focus on Their Strengths and Their Most Important Weakness -- Providing Feedback: Encouraging Your People to Own Their Improvement -- How Are Your One-on-Ones with Your People? -- Setting Expectations -- Get Your Key People Mentors -- Bring in HR as Your Partner -- Growing More Leaders -- Chapter 8: Delegating Outcomes and Asking Open Questions -- The Power of Questions -- What Options Do We Have? -- What You Ask about Comes about -- Delegate What You Like Doing -- Recognizing Contribution -- Growing Business Judgment -- Chapter 9: Getting Others to Think, Feel, and Do (The Outcome of Communication) -- The Outcome of Communication -- Strategic Patience: When to Really Listen -- The Power of Stories and Examples -- 5-Minute Conversations -- One- or Two-Step People -- Being Consistently Different -- Understanding Others' Perceptions -- Fair Is Not Achievable -- Reinforcing the Right Behavior -- Part IV: Driving Performance (Enabling Team Ownership).

Chapter 10: Defining and Reinforcing the Principles and Outcomes -- Shared Principles or Ways of Working -- Shared Outcomes That Drive the Right Results -- Decide Upfront How Decisions Are Made -- Start Discussing Right Away -- Bringing the Customer into the Conversation -- Chapter 11: Creating Positive Peer Pressure and Interdependence -- Positive Peer Pressure -- Interdependence -- Chapter 12: Playing the Game of Positive Politics (Stakeholder Relationships) -- Managing Your Stakeholder Network -- Culture Context for Managing the Politics -- Leadership -- Communication -- Change -- Who Has the Power? -- The Importance of Peer-Influencing Skills -- Capture Their Exact Words for Future Influence -- Package Your Goals in Their Priorities -- Deliver before Asking -- Part V: And Finally . . . -- Follow-Up 1: Growing with Others' Life Experiences -- Follow-Up 2: More of, Same as, Less of (The Power in Being Specific) -- Follow-Up 3: Daily and Weekly Reflection Guide -- Appendix -- Summary of the Chapter Takeaways -- Resources -- About the Author -- Index.