Copyright -- Table of contents -- Preface -- Acknowledgements -- Introduction -- 1 Causes and symptoms of ineffective project governance -- Confusion regarding the objectives of project governance -- Risk aversion -- Issues relating to organizational structure -- Stakeholder and ownership issues -- Solution criteria -- Case study 1: Ineffective project governance -- 2 The principles of effective project governance -- Accountability -- The principles of effective project governance -- 3 Building the project governance model -- Key stakeholders and the project board -- Investment decision group -- Addressing the needs of other stakeholders -- Mapping the principles to the solution criteria -- 4 Populating the project board -- Project owner -- Senior user -- Senior supplier -- Project director -- Project manager -- Case study 2: Introduction of full retail contestability into the English and Welsh electricity market -- 5 Scalability -- Assessing project risk -- The limits of scalability -- Main scalability options -- 6 Implementing the project governance framework -- Implementing change -- The challenges of implementing the project governance framework -- Operationalizing the project governance framework -- Case study 3: The challenges of implementation at the Department of Main Roads, Queensland Government -- 7 The governance relationship between programmes and projects -- The programme -- The programme owner -- Decision making at the programme level -- The role of the programme office -- The relationship between programme and project governance -- 8 Towards an integrated project delivery framework -- The phases of the project lifecycle -- Integration -- Appendix I: Example project governance policy -- Overview -- Applicability -- Definitions -- Project governance framework for high-risk projects.

Project governance framework for medium-risk and low-risk projects -- Appendix II: Terms of reference and modus operandi of project governance bodies -- Project board -- Investment decision group -- Strategic advisors' group -- Stakeholder working group -- Appendix III: Role descriptions -- Project owner -- Project director -- Senior user -- Senior supplier -- Project manager -- References -- Index.