The promise of digital government -- A brief history of the emergence of digital government in the United States -- The emergence of digital government: international perspectives -- Portals and policy: implications of electronic access to U.S. federal government information and services -- Government web portals: management issues and the approaches of five states -- The organizational culture of digital government: technology, accountability & shared governance -- Political implications of digital (e-) government -- Consequences of the cyberstate: the political implications of digital government in international context -- Digital government and individual privacy -- E-procurement: state government learns from the private sector -- Issues in e-commerce and e-government service delivery -- Digital government and criminal justice -- Digital government: balancing risk and reward through public/private partnerships -- Ethics and digital government -- Data warehousing and the organization of governmental databases -- Digital government and geographic information systems -- Training for digital government -- The e-government challenge for public administration education -- Digital government and the digital divide -- Digital government and citizen participation in the United States -- Digital government and citizen participation in international context -- The future of digital government.