Techniques and tools for the design and implementation of Enterprise Information Systems
Title:
Techniques and tools for the design and implementation of Enterprise Information Systems
Author:
Gunasekaran, A.
ISBN:
9781599048291
Publication Information:
Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2008.
Physical Description:
electronic texts (xii, 395 p. : ill.) : digital files.
Contents:
1. Applying collaboration theory for improving ERP system-user interaction / Wendy Lucas, Tamara Babaian, Heikki Topi -- 2. A component-based tool architecture for performance modeling and optimization / Michael Syrjakow, Elisabeth Syrjakow, Helena Szczerbicka -- 3. The critical success factors across ERP implementation processes / Ivan Lai -- 4. Integrated design system / Quangang Yang, Carl Reidsema -- 5. Behavioral aspects in strategic transformation of organizations / Purnendu Mandal -- 6. Decisional DNA and the Smart Knowledge Management System / Cesar Sanin, Edward Szczerbicki -- 7. Organizational readiness to adopt ERP / Louis Raymond, Suzanne Rivard, Danie Jutras -- 8. Design and development of ISO 9001 / M. Sakthivel ... [et al.] -- 9. Motivational aspects of legitimate Internet file sharing and piracy / Alan Smith -- 10. The next generation of Customer Relationship Management (CRM) metrics / Timothy Shea ... [et al.] -- 11. Development of intelligent equipment diagnosis and maintenance system using JESS / Yin-Ho Yao, Gilbert Lin, Amy Trappey -- 12. Measuring of Web performance as perceived by end-users / Leszek Borzemski -- 13. Information system development / Tony Elliman, Tally Hatzakis, Alan Serrano -- 14. Selfish users and distributed MAC protocols in Wireless Local Area Networks / Ratan Guha, Sudipta Rakshit.
Abstract:
"This book enables libraries to provide an invaluable resource to academicians and practitioners in fields such as operations management, Web engineering, information technology, and management information systems, providing insight into the effective design and implementation of enterprise information systems to improve communication and integration between partnering firms to achieve an integrated global supply chain"--Provided by publisher.
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Electronic Access:
Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-826-0