Cover Page -- Title Page -- Copyright Page -- Dedication -- Contents -- Acknowledgements -- Introduction -- Part I Business/Technology Convergence -- Chapter 1 The Business/Technology Disconnect -- The Business/Technology Disconnect Phenomenon -- Why the Business/Technology Disconnect Continues -- From Alignment to Convergence -- The Takeaway: Turning Ideas into Action -- Chapter 2 Convergence: Concept to Value -- The Role of Business Technology Management -- The BTM Framework -- The Functional Areas and Capabilities of the BTM Framework -- The Four Critical Dimensions of BTM -- Advancing Capability Maturity -- Realizing Critical BTM Capabilities -- The Takeaway: Turning Ideas into Action -- Chapter 3 The Financial Value of Business/Technology Convergence -- Agility, Innovation, and Convergence -- Constructing the Business Technology Convergence Index -- The Financial Effects of Convergence -- The Common Characteristics of Convergence Leader Enterprises -- The Strategic Roles of Technology -- The Takeaway: Turning Ideas into Action -- Part II Convergence in Practice -- Chapter 4 The Nimble Giants: How Converged Business Models Drive Successful Large Enterprises -- The Innovation Imperative: Adapt or Die -- Architecting Business Models: A Blueprint for Convergence -- SEA: Architectures to Action -- Leadership Starts at the Top -- Advanced Thinking for Better Business Technology Investments -- The Takeaway: Turning Ideas into Action -- Chapter 5 The New Face of the Public Sector: How Governance Leads to Greater Government Efficiency -- Inefficiency: The Government's Claim to Fame -- Propelling Innovation: The DARPA Way -- A Process Approach: A Roadmap to Success -- Governance: Defining Who's in Charge -- Metrics: A Measure of Success -- The Takeaway: Turning Ideas into Action.

Chapter 6 Size Doesn't Matter: How Small Enterprises Benefit from Strategic Investment Management -- Redefining Enterprises -- Strategic Investment Management -- The Anatomy of a Portfolio -- PPM: Ideas into Action -- Pharmaceutical Startup Prescribes PPM -- The Takeaway: Turning Ideas into Action -- Part III The Impact of Transformation -- Chapter 7 The Transformation Triangle -- Why Transform at All? -- Transformation Is a Process, Not a Destination -- The Financial Impact of the Transformation Triangle -- The Takeaway: Turning Ideas into Action -- Chapter 8 Creating Business Agility -- Agility Is the Essential Competitive Element -- Agility Introduces New Challenges -- The Anatomy of Business Agility -- Processes for Agility -- Technologies for Agility -- The Journey Toward Agility -- The Takeaway: Turning Ideas into Action -- Chapter 9 Sustained Innovation: The Science of Constantly Moving Forward -- The Anatomy of Sustained Innovation -- Technology's Strategic Role in Sustained Innovation -- Calculating the Innovation Benefit -- The Takeaway: Turning Ideas into Action -- Chapter 10 Driving Operational Excellence -- The Anatomy of Operational Excellence -- Underpants Gnomes and the Excellence Journey -- Modeling the Operational Blueprint -- Key Steps in the Operational Excellence Journey -- The Process to Continual Return on Investment -- The Takeaway: Turning Ideas into Action -- Part IV Let the Journey Begin -- Chapter 11 Becoming a Better Business Technology Leader -- The Many Faces of Convergence -- More Than a Seat at the Table -- Management, Musical Chairs-Style -- Optimizing Technology Investment Management -- Redefining Business Strategy with Technology -- The Who, What, and Where of BTM -- Governing the Converged Organization -- The Final Takeaway: Are You Ready? -- For Further Information -- Notes -- Index.

About the Author and Contributors.