Information-Driven Business: How to Manage Data and Information for Maximum Advantage -- Contents -- Preface -- Acknowledgments -- Chapter 1: Understanding the Information Economy -- DID THE INTERNET CREATE THE INFORMATION ECONOMY? -- ORIGINS OF ELECTRONIC DATA STORAGE -- STOCKS AND FLOWS -- BUSINESS DATA -- CHANGING BUSINESS MODELS -- INFORMATION SHARING VERSUS INFRASTRUCTURE SHARING -- GOVERNING THE NEW BUSINESS -- SUCCESS IN THE INFORMATION ECONOMY -- Chapter 2: The Language of Information -- STRUCTURED QUERY LANGUAGE -- STATISTICS -- XQUERY LANGUAGE -- SPREADSHEETS -- DOCUMENTS AND WEB PAGES -- KNOWLEDGE, COMMUNICATIONS, AND INFORMATION THEORY -- Chapter 3: Information Governance -- INFORMATION CURRENCY -- ECONOMIC VALUE OF DATA -- GOALS OF INFORMATION GOVERNANCE -- ORGANIZATIONAL MODELS -- OWNERSHIP OF INFORMATION -- STRATEGIC VALUE MODELS -- REPACKAGING OF INFORMATION -- LIFE CYCLE -- Chapter 4: Describing Structured Data -- NETWORKS AND GRAPHS -- BRIEF INTRODUCTION TO GRAPHS -- RELATIONAL MODELING -- RELATIONAL CONCEPTS -- CARDINALITY AND ENTITY-RELATIONSHIP DIAGRAMS -- NORMALIZATION -- IMPACT OF TIME AND DATE ON RELATIONAL MODELS -- APPLYING GRAPH THEORY TO DATA MODELS -- DIRECTED GRAPHS -- NORMALIZED MODELS -- Chapter 5: Small Worlds Business Measure of Data -- SMALL WORLDS -- MEASURING THE PROBLEM AND SOLUTION -- ABSTRACTING INFORMATION AS A GRAPH -- METRICS -- INTERPRETING THE RESULTS -- NAVIGATING THE INFORMATION GRAPH -- INFORMATION RELATIONSHIPS QUICKLY GET COMPLEX -- USING THE TECHNIQUE -- Chapter 6: Measuring the Quantity of Information -- DEFINITION OF INFORMATION -- THERMAL ENTROPY -- INFORMATION ENTROPY -- ENTROPY VERSUS STORAGE -- ENTERPRISE INFORMATION ENTROPY -- DECISION ENTROPY -- CONCLUSION AND APPLICATION -- Chapter 7: Describing the Enterprise -- SIZE OF THE UNDERTAKING -- ENTERPRISE DATA MODELS ARE ALL OR NOTHING.

THE DATA MODEL AS A PANACEA -- METADATA -- THE METADATA SOLUTION -- MASTER DATA VERSUS METADATA -- THE METADATA MODEL -- XML TAXONOMIES -- METADATA STANDARDS -- COLLABORATIVE METADATA -- METADATA TECHNOLOGY -- DATA QUALITY METADATA -- HISTORY -- EXECUTIVE BUY-IN -- Chapter 8: A Model for Computing Based on Information Search -- FUNCTION-CENTRIC APPLICATIONS -- AN INFORMATION-CENTRIC BUSINESS -- ENTERPRISE SEARCH -- SECURITY -- METADATA SEARCH REPOSITORY -- BUILDING THE EXTRACTS -- THE RESULT -- Chapter 9: Complexity, Chaos, and System Dynamics -- EARLY INFORMATION MANAGEMENT -- SIMPLE SPREADSHEETS -- COMPLEXITY -- CHAOS THEORY -- WHY INFORMATION IS COMPLEX -- EXTENDING A PROTOTYPE -- SYSTEM DYNAMICS -- DATA AS AN ALGORITHM -- VIRTUAL MODELS AND INTEGRATION -- CHAOS OR COMPLEXITY -- Chapter 10: Comparing Data Warehouse Architectures -- DATA WAREHOUSING -- CONTRASTING THE INMON AND KIMBALL APPROACHES -- QUANTITY IMPLICATIONS -- USABILITY IMPLICATIONS -- HISTORICAL DATA -- SUMMARY -- Chapter 11: Layered View of Information -- INFORMATION LAYERS -- ARE THEY REAL? -- TURNING THE LAYERS INTO AN ARCHITECTURE -- THE USER INTERFACE -- SELLING THE ARCHITECTURE -- Chapter 12: Master Data Management -- PUBLISH AND SUBSCRIBE -- ABOUT TIME -- GRANULARITY, TERMINOLOGY, AND HIERARCHIES -- RULE 1: CONSISTENT TERMINOLOGY -- RULE 2: EVERYONE OWNS THE HIERARCHIES -- RULE 3: CONSISTENT GRANULARITY -- RECONCILING INCONSISTENCIES -- SLOWLY CHANGING DIMENSIONS -- CUSTOMER DATA INTEGRATION -- EXTENDING THE METADATA MODEL -- TECHNOLOGY -- Chapter 13: Information and Data Quality -- SPREADSHEETS -- REFERENCING -- FIT FOR PURPOSE -- MEASURING STRUCTURED DATA QUALITY -- A SCORECARD -- METADATA QUALITY -- EXTENDED METADATA MODEL -- Chapter 14: Security -- CRYPTOGRAPHY -- PUBLIC KEY CRYPTOGRAPHY -- APPLYING PKI -- PREDICTING THE UNPREDICTABLE.

PROTECTING AN INDIVIDUAL'S RIGHT TO PRIVACY -- SECURING THE CONTENT VERSUS SECURING THE REFERENCE -- Chapter 15: Opening Up to the Crowd -- A TAXONOMY FOR THE FUTURE -- POPULATING THE STAKEHOLDER ATTRIBUTES -- REDUCING E-MAIL TRAFFIC WITHIN PROJECTS -- MANAGING CUSTOMER E-MAIL -- GENERAL E-MAIL -- PREPARING FOR THE UNKNOWN -- THIRD-PARTY DATA CHARTERS -- INFORMATION IS DYNAMIC -- POWER OF THE CROWD CAN IMPROVE YOUR DATA QUALITY -- Chapter 16: Building Incremental Knowledge -- BAYESIAN PROBABILITIES -- INFORMATION FROM PROCESSES -- THE MIT BEER GAME -- HYPOTHESIS TESTING AND CONFIDENCE LEVELS -- BUSINESS ACTIVITY MONITORING -- Chapter 17: Enterprise Information Architecture -- WEB SITE INFORMATION ARCHITECTURE -- EXTENDING THE INFORMATION ARCHITECTURE -- BUSINESS CONTEXT -- USERS -- CONTENT -- TOP-DOWN/BOTTOM-UP -- PRESENTATION FORMAT -- PROJECT RESOURCING -- INFORMATION TO SUPPORT DECISION MAKING -- Looking to the Future -- About the Author -- Index.