Cover -- Preface -- Contents -- Chapter 1 Organization Behavior -- Introduction -- Origins of Organizational Behavior -- Multidisciplinary Nature of Organization Behavior -- Organizational Behaviors: Major Goals -- Management -- The Functions of Management -- What do Managers do? -- Importance of Manager Role -- Basic Approaches in Organization Behavior -- Organizational Learning -- Delivering What Business Demands -- Corporate Profile/Organization Profile -- Chapter 2 Foundations of Individual Behavior -- Introduction -- Environment Factors Influence to Individual Behavior -- Personal Factors Influence to Individual Behavior -- Organizational Systems and Resource -- Psychological Factors -- Chapter 3 Personality and Its Theories -- Introduction -- Defining Personality -- Concept of Personality -- Characteristic of Personality -- The Nature of Personality -- Assumptions of Personality -- Determinants of Personality -- Personality Theories -- Types of Theories -- Prominent Personality Theories -- Intrapsychic/Psychoanalytic Theory -- Type Theories -- Trait Theories -- Social Learning Theory -- Skinner's Behavioristic Learning Theory of Personality -- How Personality Develops?/The Shaping of the Personality -- Argyris Immaturity to Maturity Stages -- Personality Structure -- Personality Traits Influencing Organization Behavior -- Self-Esteem -- Personality Characteristics in Organizations -- Chapter 4 Perception -- Introduction -- Definitions of Perception -- Meaning and Importance of Perception -- Components of Perception -- The Perceptual Process -- Factors Influencing the Perceptual Process -- Perceptual Grouping -- Perceptual Selectivity -- Stimuli Selection -- Barriers to Perceptual Accuracy -- Factors Influence to Perception -- Factors Affecting an Individual's Perceptual Set -- Perceptions as Information Processing.

Chapter 5 Learning and Its Theories -- Introduction -- Definitions of Learning -- Importance of Learning -- Component of Learning -- Determinants of Learning -- Learning Process -- Principles of Learning -- Reinforcement -- Types of Reinforcement -- Schedules of Reinforcement -- Comparisons of Schedules of Reinforcement -- Contingency of Reinforcement -- Basic Components Contingency of Reinforcement -- Categories of Reinforcers -- Types of Contingencies of Reinforcement -- Punishment -- Reinforcement Strategies -- Organizational Reward System -- Types of Rewards -- Types of Learning -- Learning Theories -- Classical Conditioning Theory -- Operant Conditioning Theory -- Cognitive Learning -- Social Learing Theory/Observational Learning -- Chapter 6 Attitude and Values -- Introduction -- Meaning of Attitude -- Concept of Attitude -- Attitude and Its Components -- Functions of Attitude -- Formation of Attitude -- Changing Attitudes of Employees -- Barriers to Attitude Change -- Types of Attitude -- Values -- Chapter 7 Management of Motivation and Its Theories -- Introduction -- Meaning of Motivation -- Nature and Characteristics of Motivation -- Why is Motivation Important? -- Motivation in Organizations -- Determinants of Motivation -- Definition of Work Motivation and Challenges -- Five Concepts in Work Motivation -- Managerial Issues and Work Challenges in Motivation/Benefits of Motivation -- Motivation and Rewards -- Assumptions of Motivation Theories -- Three Types of Motivation Theory -- Major Theories of Motivation -- Maslow's Need-Hierarchy Theory of Motivation -- Douglas McGregor Theory X and Theory Y -- Herzberg's Theory of Motivation -- Victor Vroom's Expectancy Theory -- McClelland's Need for Achievement Theory -- Essentials of A Sound Motivational System -- Chapter 8 Team Building and Group Dynamics -- Introduction -- Definition of Team.

Features of Successful Teams -- Basic Team Rules -- Team Meeting Responsibilities -- What is a Good Team? -- Team Functions -- Team Management -- Team Effectiveness -- Understanding Group Behavior in an Organization -- Team Dynamics -- Importance of Group Dynamics -- Group Development/Stages of Group's Formation -- Group Dynamics in Organizations -- Turning Groups Into Effective Teams -- Developing and Managing Effective Teams -- Chapter 9 Change and Conflict Management -- Introduction -- Nature of Strategic Change Management -- Organizational Politics and Power -- Power -- Sources of Power -- Organizational Conflict -- Process of the Organizational Conflict Model -- Implementing Strategic Change: Steps in the Changing Process -- Chapter 10 Dynamics of Managerial Leadership -- Introduction -- Definitions and Meaning of Leadership -- Importance of Leadership -- Types of Leaders/Leadership Style -- Democratic/Participative Leadership -- Laissez-Faire Leadership of Free-Rein Leadership -- Leadership Skills -- Theories of Leadership -- Factors of Leadership -- Be, Know, Do -- Leadership Models -- Power and Leadership -- Transactional Leadership -- Chapter 11 Organization Behavior Structure, Process and Design -- Introduction -- What is Structure? -- Reasons for Organization Structure -- What is Organizational Design? -- Types of Organizational Structure -- Horizontal Differentiation -- Integration and Integrating Mechanisms -- Matching Structure and Control Analysis at the Functional Level -- Matching Structure and Control at the Business Level -- Designing a Global Structure -- Multi Domestic Strategy and Structure -- International Strategy and Structure -- Global Organizational Structure -- Network Structures -- Strategic Business Units and Core Competence -- Organization Culture -- How Culture Influences Organization -- Strategic Control System.

Levels of Control -- Types of Strategic Control -- Operational Control Systems -- Strategic Reward System.