Electronic government design, applications, and management
Title:
Electronic government design, applications, and management
Author:
Grönlund, Åke.
ISBN:
9781591400028
Publication Information:
Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2002.
Physical Description:
electronic texts (viii, 378 p. : ill.) : digital files.
Contents:
1. Introduction to electronic government / Åke Grönlund -- 2. Electronic government - efficiency, service quality and democracy / Åke Grönlund -- 3. Post-modern decision making / Lars-Erik Janlert -- 4. The significance of law and knowledge for electronic government / Klaus Lenk, Roland Traunmüller, Maria Wimmer -- 5. Internet voting / Andru Riera, Jordi Sanchez, Laia Torras -- 6. Towards a framework for government portal design / Brian Detlor, Kim Finn -- 7. e-Government trust providers / Fernando Galindo -- 8. The use of legal expert systems in administrative decision making / Jorgen Svensson -- 9. Agent- and Web-based employment marketspaces in the U.S. Department of Defense / William Gates, Mark Nissen -- 10. The Enschede virtual public counter / Ronald Leenes -- 11. Technology to support participatory democracy / Ann Macintosh, Elisabeth Davenport, Anna Malina, Angus Whyte -- 12. e-Democracy and community networks / Tom Gross -- 13. Strategic knowledge management in local government / Ari-Veikko Anttiroiko -- 14. Improvisational change management / Agneta Nilsson, Agneta Ranerup -- 15. e-Government in Sweden / Mikael Wiberg, Ake Gronlund -- 16. e-Government in Canada / Barb Kieley, Greg Lane, Gilles Paquet, Jeffrey Roy -- 17. Electronic government in Switzerland / Christine Poupa.
Abstract:
While not specifically defined, electronic government has become a common term to describe all of the processes, administrative and democratic, that combine to constitute public sector operations. Electronic Government: Design, Applications and Management examines the changes faced by the public sector, as the use of IT significantly increases. This book, geared toward practitioners, professionals, decision makers and students strives to examine the challenges and opportunities involved in the implementation and use of IT into organizations.
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Electronic Access:
Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-93070-819-8