Cover image for Inter-organizational trust for business to business e-commerce
Inter-organizational trust for business to business e-commerce
Title:
Inter-organizational trust for business to business e-commerce
Author:
Ratnasingam, Pauline.
ISBN:
9781931777766
Personal Author:
Publication Information:
Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2003.
Physical Description:
electronic texts (x, 209 p. : ill.) : digital files.
Contents:
1. Introduction -- 2. Initial Exploratory Study -- 3. Literature Review -- 4. Research Method -- 5. Findings and Discussion -- 6. Conclusions -- References -- Appendix -- About the Author -- Index.
Abstract:
The Internet has revolutionized the capacity to share information across organizations resulting in radical transformations of organizational practices. Most previous research focused on information systems and technology, e-commerce applications such as Inter-Organizational Systems (IOS's), competitive advantages, and security issues, without examining the interactions and behaviors of the trading parties. The emphasis on IOS's gave rise to concerns about Inter-Organizational Relationships (IOR's), as trading partners became aware of the social-political factors that affected their relationships. IOS's involve the sharing of e-commerce applications in different locations. When this study was initiated in 1997, universal standards for business-to-business were not fully developed. This posed a security concern for businesses, in particular Small-Medium-Enterprises (SME's) in Australia and New Zealand. Given the importance of collaborative relations in today's e-business, the role of inter-organizational trust has become of fundamental importance for business-to-business e-commerce. This study aims to examine the importance of inter-organizational trust (or trading partner trust) in e-commerce participation.
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