Differing Challenges and Different Achievements: The Case for a Separate Classification for Qualifications Undertaken by E-Learning / Eddie Blass, Andrew Ettinger, and Viki Holton -- Social Implications of E-Mentoring: Development of an E-Mentoring Model / Veronica M. Godshalk -- Social Implications of Distance Education in Alaska / Bogdan Hoanca and Kenrick Mock -- Games-Based E-Learning: Implications and Challenges for Higher Education and Training / Thomas Connolly and Mark Stansfield -- Designing a CRM-Based E-Government Usability Services Framework: Integrating Internal and External Customers in Public Services / Chi-Chang Chang and Yi-Fen Chen -- Electronic Policing: A Framework for Crime Control and Citizen Services / Roongrasamee Boondao and Nitin Kumar Tripathi -- Benchmarking the Usability and Content Usefulness of Web Sites: Developing a Structured Evaluation Framework / Shahizan Hassan and Feng Li -- The Influence of the Internet on Relationships Between Consumers and Vendors / Horst Treiblmaier -- Social Implications of Managing Project Stakeholders / Petar Jovanovic, Marko Mihic, and Dejan Petrovic -- B2C Failures: Toward an Innovation Theory Framework / Anil M. Pandya and Nikhilesh Dholakia -- An Empirical Investigation of the Role of Trust and Power in Shaping the Use of Electronic Markets / Raluca Bunduchi -- Social Aspects of Open Source Software: Motivation, Organization, and Economics / Spyridoula Lakka, Nikolas E. Lionis, and Dimitris Varoutas --

Challenging Digital Inequalities: Barrier and Prospects / Norman Bonney, Olufemi Komolafe, and Elizabeth Tait -- A Social Shaping Perspective of the Digital Divide: Implications for E-Business / Audley Genus and Mohd Ali Mohamad Nor.