Trust in knowledge management and systems in organizations
Title:
Trust in knowledge management and systems in organizations
Author:
Huotari, Maija-Leena.
ISBN:
9781591401278
Publication Information:
Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2004.
Physical Description:
electronic texts (xviii, 352 p. : ill.) : digital files.
Contents:
Managing knowledge-based organizations through trust / Maija-Leena Huotari, Mirja Iivonen -- Trust building as a management strategy / Mirja Iivonen -- Trust as capital: the foundation of management / Risto Harisalo, Jari Stenvall -- Managing cognitive and affective trust in the conceptual R&D organization / Diane H. Sonnenwald -- Interpersonal trust in online partnerships: the challenge of representation / Elisabeth Davenport, Leo McLaughlin -- Usability of websites contributing to trust in e-commerce / Kai Öörni ... [et al.] -- Citizens' trust in ministries / Risto Harisalo, Jari Stenvall -- Trust in technology partnerships / Kirsimarja Blomqvist, Pirjo Ståhle -- Exploring the origins of new transaction costs in connected societies / Andreina Mandelli -- Self-organization and new hierarchies in complex evolutionary value networks / Andreina Mandelli -- A belief-based model of trust / Rino Falcone, Cristiano Castelfranchi.
Abstract:
This book aims at tying trust to knowledge management (KM). It highlights the complexity of the invisible phenomenon of trust challenged by the global economy. Fresh insights, novel theoretical frameworks, and empirical results and ideas for future research are presented that differ from those since the 1950s. The eleven chapters (whose authors represent information studies, economics, administrative scientists, mass communications, computer science and cognitive science) explore the multidisciplinary nature of the concepts of trust and KM. The concept of trust is analyzed by presenting its extensive description in relation to knowledge and information-intensive activities and systems for understanding the dynamics of knowledge-based production at the levels of individuals, information systems, organizations, networks and society. Systems are considered from the social or the socio-technological perspective.
Added Corporate Author:
Electronic Access:
Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59140-126-1