Contents -- Preface -- Chapter 1. Studying State and Local Management Systems: Why We Need to Do It -- Chapter 2. Putting Money Where the Need Is: Managing the Finances of State and Local Governments -- Chapter 3. Underpinning Government: Capital and Infrastructure Management in State and Local Government -- Chapter 4. Government's Largest Investment: Human Resource Management in States, Counties, and Cities -- Chapter 5. The Performance Challenge: Information Technology Management in States, Counties, and Cities -- Chapter 6. The Reality of Results: Managing for Results in State and Local Government -- Chapter 7. Integration of Management Systems in State and Local Government -- Chapter 8. Learning to Build Capacity: Applying the GPP Model to Other Governments -- Chapter 9. Counting the Ways Management Matters to Performance -- Appendix A: The Analytical Model for the GPP -- Appendix B: Criteria Used by GPP Analysts -- Appendix C: Governments Evaluated by the GPP -- List of Contributors -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- R -- S -- T -- U -- V -- W -- Z.