Cover -- Title Page -- Copyright -- Contents -- Chapter 1 Business, Functional, and Technical Requirements -- Building the Foundation for Requirements -- Establishing Project Roles -- Getting Started with the Exchange Design -- Requirements as Part of a Larger Framework -- Understanding the Types of Requirements -- Business Requirements -- Technical Requirements -- Constraints -- Assumptions -- Requirements Elicitation -- Summary -- Chapter 2 Exchange Design Fundamentals -- Introducing Design Documents -- From Requirements to Design -- No Single Way to Implement Exchange -- How Much Detail Is Enough? -- Section Guide -- Section Index -- Executive Summary -- Business Requirements -- Summary of Vision and Scope -- Functional Specification -- Architecture Summary -- Compliance -- External Publishing -- Migration or Legacy Integration Requirements -- Interoperation with Third-Party Applications -- High-Availability Strategy and Requirements -- Transport Design -- Client Access Design -- Mailbox Design -- VM Requirements -- Bandwidth Requirements -- Exchange Solution Sizing -- Moving Forward -- A Living Document -- How Do You Know When to Finish Designing? -- Overengineering -- Keep It Simple -- Future Proofing -- The Microsoft Way -- Chapter 3 Exchange Architectural Concepts -- The Evolution of Exchange 2013 -- Exchange 2000/2003 -- Exchange 2007 -- Exchange 2010 -- Exchange 2013 -- Discontinued Features -- Exchange 2013 Editions -- Transport -- Management -- Role Separation -- High Availability -- Exchange Online Integration -- Summary -- Chapter 4 Defining a Highly Available Messaging Solution -- Defining Availability -- Defining Availability Components -- Defining the Cost of Downtime -- Planning for Failure -- Defining Terms for Availability -- Service-Level Agreements -- RPO and RTO.

Defining High Availability and Disaster Recovery -- Achieving High Availability -- Building an Available Messaging System -- Transport -- Namespace Planning -- Exchange Hybrid Deployment -- Database Availability Group Planning -- Summary -- Chapter 5 Designing a Successful Exchange Storage Solution -- A Brief History of Exchange Storage -- Exchange 4.0-5.5 -- Exchange 2000-2003 -- Exchange 2007 -- Exchange 2010 -- Storage Changes in Exchange 2013 -- Issue 1: Storage Capacity Increasing -- Issue 2: Mechanical Disk IOPS Performance Not Increasing -- Issue 3: JBOD Solutions Require Operational Maturity -- Issue 4: Mailbox Capacity Requirements Increasing -- Issue 5: Everything Needs to Be Cheaper -- Storage Improvements in Exchange Server 2013 -- Automatic Database Reseed -- Multiple Databases for Each JBOD Disk Spindle -- Designing a Successful Exchange Storage Solution -- Requirements Gathering -- Making Sense of the Exchange Mailbox Server Role Requirements Calculator -- Selecting the Right Storage Hardware -- Storage Validation Using Jetstress -- Summary -- Chapter 6 Management -- Trends in Management of Platforms -- Role-Based Access Control -- RBAC Overview -- Understanding the Components of the RBAC Permissions Model -- Planning Your Management Strategy -- Understanding Built-in Management Roles, Role Groups, and Role Association -- Role Assignments -- Under the Hood -- Creating New Roles -- Creating New Management Scopes -- Creating and Managing Role Groups -- Creating New Role Assignments -- Understanding Role Assignment Policies -- Applying Business Logic Using Unscoped Top-Level Roles -- Reporting Effective Permissions and Cmdlet Usage -- Understanding Split Permissions -- Using EAC to Manage RBAC -- Administration -- The Exchange Management Tools -- What's New in EAC? -- Securing Access to EAC.

Hybrid Deployments and EAC -- PowerShell and Exchange Management Shell -- Summary -- Chapter 7 Exchange 2013 Hybrid Coexistence with Office 365 -- What Is Exchange Hybrid? -- High-Level Infrastructure Overview -- Why Consider Exchange Hybrid? -- Benefits of Exchange Online -- Trade-offs of Exchange Online -- Design Considerations -- Solution Requirements -- Solution Design -- Proof of Concept -- Deployment Planning and Preparation -- Common Deployment Hurdles -- Summary -- Chapter 8 Designing a Secure Exchange Solution -- Why and What to Secure? -- What Does Security Mean? -- How Real Is the Threat Today? -- What Is Necessary to Secure? -- Handling Security Conversations -- The Challenges -- Trustworthy Computing -- Designing a Secure Exchange Solution -- Protecting against Malware and Spam -- Protecting against Unauthorized Network Access -- Protecting against Unauthorized Data Access -- Security of Data in Transit -- Security of Data at Rest -- Security of Data in Long-Term Storage -- Auditing and Reporting -- Summary -- Chapter 9 Compliance -- Overview of Messaging Compliance -- Regulations -- Designing Your Policies -- Discussions with the Legal Department -- Typical Requirements -- Compliance Policy -- Compliance Solutions -- Exchange Functionality -- Exchange 2013 Compliance Scenarios -- Communication -- Summary -- Chapter 10 Collaborating with Exchange -- What Is Collaboration? -- Basic Collaboration with Email -- The Client Experience -- Helping Users Learn to Collaborate -- The Address Book: a Place to Find and Get to Know People -- Shared Mailboxes -- Creating and Managing Shared Mailboxes -- Automatic Mailbox Mapping -- Accessing Shared Mailboxes from Mobile Devices -- Resource Mailboxes -- Implementing Resource Mailboxes -- Public Folders -- Structure of Modern Public Folders -- Distribution Groups -- Site Mailboxes.

Implementing Site Mailboxes -- SharePoint 2013 Prerequisites -- Configuring the SharePoint Server -- Preparing the Exchange 2013 Server -- Creating and Configuring a Connection from SharePoint to Exchange -- Configuring the Connection from Exchange to SharePoint -- Summary -- Chapter 11 Extending Exchange -- Accessing Exchange Programmatically -- Where Do I Start? -- Taking EWS for a Test Drive without Writing Any Code -- How Do You Connect Your Code to Exchange? -- Where Do You Run Your Code? -- Considerations for the Cloud -- Choosing the Right API for Exchange Development in Exchange 2013 -- Other Exchange APIs -- Exchange Web Services in Exchange 2013 -- EWS Managed API -- Web Services Description Language Proxy Objects -- Raw SOAP -- Connection and Authentication -- Accessing Mailbox Data -- Searching for Items -- In-Place eDiscovery in Exchange 2013 -- Creating Items Using Exchange Web Services -- Other EWS features -- Migrating a CDO 1.2 VBS Script to a PowerShell EWS Managed API Script -- Connecting to the Target Exchange Mailbox -- Establishing a Connection to the Mailbox's Contacts Folder -- Filtering the Contents of the Contacts Folder for Those That Contain a Photo -- Downloading the Contact Photo Attachment -- Mail Apps for Outlook and the Outlook Web App -- How Mail Apps Work -- JavaScript API for Office -- Permission Levels in Mail Apps -- Using Exchange Web Services within Mail Apps -- Getting Started with a Mail App -- Installing a Mail App -- Best Practices When Writing EWS Code -- Exchange, the Microsoft Stack, and Other Third-Party Products -- Summary -- Chapter 12 Exchange Clients -- Types of Exchange Client -- Messaging Application Programming Interface (MAPI/RPC) -- Exchange Web Services -- POP/IMAP -- Web Browsers -- Exchange ActiveSync -- Collaboration Data Objects.

Why Does Client Choice Matter? -- User Experience -- Supportability -- Regulatory Compliance -- Organization Security Compliance -- Performing a Client Inventory -- Messaging API (MAPI/RPC) -- Web Clients (EWS, EAS, and OWA) -- POP3 and IMAP4 -- Scripting -- Design Considerations -- Supportability -- Security -- Client Performance -- Network Usage -- Exchange 2013 User Throttling -- Summary -- Chapter 13 Planning Your Deployment -- Exchange 2013 Information Resources -- Required Documentation -- Preparing Active Directory -- Extending the Schema -- Creating or Updating the Exchange Organization -- Preparing or Updating Active Directory Domains -- Designing a Rollout Process -- Installing into an Existing Organization -- SMTP Considerations for Existing Organizations -- Certificate Considerations -- Choosing a Load Balancer -- Making the Choice -- Deploying Operating System-Based Antivirus Programs -- Firewalls and Exchange -- Publishing Exchange to the Internet -- Preparing Clients -- Preproduction Load Testing -- User Acceptance Testing -- Summary -- Chapter 14 Migrating to Exchange 2013 -- Inter-Org Migrations -- Outlook Client Reconfiguration -- Availability Data Sharing -- Global Address List Synchronization -- Public Folder Data Synchronization -- Mail Flow -- Mailbox Permissions -- Mobile Device Reconfiguration -- External URL Publishing -- Exchange Application Integration -- Offline Address Book -- Distribution Groups -- Intra-Org Migrations -- Outlook Client Reconfiguration -- Availability Data Sharing -- Global Address List Synchronization -- Public Folder Data Synchronization -- Mail Flow and Mailbox Permissions -- Mobile Device Reconfiguration -- External URL Publishing -- Exchange Application Integration -- Offline Address Book -- Distribution Groups -- Moving Mailboxes -- Mailbox Replication Service.

Preparing for Inter-Org Mailbox Moves.