The four stages of highly effective crisis management how to manage the media in the digital age
Title:
The four stages of highly effective crisis management how to manage the media in the digital age
Author:
Jordan-Meier, Jane.
Personal Author:
Publication Information:
Boca Raton : CRC Press, 2011.
Physical Description:
xxiii, 283 p. : ill., port.
Contents:
Media, crisis, and new reporting tools -- What is a crisis? -- Unfolding crisis -- Crisis is triggered -- A crisis stops the show -- Case in point: Virginia Tech -- The role of media in a crisis -- Social, interactive, and everywhere all the time -- Today's news from multiple platforms -- Old media play a role in the social media revolution: social or leave -- Power to the people: the rise of hyperlocal news -- Mainstream media are still a factor -- Social media's role in crisis -- Media ethics? what drives traditional media behavior -- Twitter: is it a fad or the "8 bazillion pound gorilla?" -- Overview -- Background.
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