Cover Page -- Title Page -- Copyright Page -- Contents -- Acknowledgments -- 1. Control of Projects -- Who's in Charge? -- Structure of This Book -- Elements of Project Control -- No One Ever Said That Projects Are Easy -- 2. Control Through Process -- Project Management Processes -- Quality Management -- Project Infrastructure -- The Project Management Office -- Key Ideas for Project Processes -- 3. Control Through Influence -- Appropriate Leadership Styles -- Getting Through Giving -- Enhancing Influence -- Maintaining Relationships -- Key Ideas for Influencing -- 4. Control Through Project Metrics -- Desired Behaviors -- Types and Uses of Project Metrics -- Measurement Definition and Baselines -- Potential Problems and Measurement Barriers -- Key Ideas for Project Metrics -- 5. Control Begins with Project Initiation -- Sponsorship -- Project Vision -- Project Launch -- Start-Up Workshops -- Projects with Cross-Functional, Distributed, and Global Team Members -- Key Ideas for Project Initiation -- 6. Building Control Through Project Planning -- Plan Collaboratively -- Measure Your Plan -- Set a Realistic Project Baseline -- Use Your Plan -- Key Ideas for Project Planning -- 7. Maintaining Control During Project Execution -- Deploying Status-Based Metrics -- Status Collection -- Informal Communication -- Maintaining Relationships -- Keeping Your Team Focused -- Key Ideas for Project Execution -- 8. Tracking and Monitoring for Project Control -- Scope and Specification Change Management -- Overall Control -- Formal Communication -- Rewards and Recognition -- Project Reviews for Lengthy Projects -- Project Cancellation -- Control Challenges -- Key Ideas for Project Tracking and Monitoring -- 9. Enhancing Overall Control Through Project Closure -- Delivering Your Results and Getting Sign-Off -- Employing Retrospective Project Metrics.

Administrative Closure -- Celebration and Team Rewards -- Capturing Lessons Learned -- Key Ideas for Project Closure -- 10. Conclusion -- Appendix A: Example Project Infrastructure Decisions -- Appendix B: Selected References -- Index.