Cover Page -- Title Page -- Copyright Page -- Dedication -- Contents -- Foreword -- Acknowledgements -- Introduction -- Chapter 1 Business Continuity Basics -- What Business Continuity Is . . . and Is Not -- The Value of Business Continuity Planning -- A Historical Perspective -- Business Continuity Planning: A New Responsibility -- Some Additional Key Terms -- Going Forward -- Chapter 2 The Business Continuity Program: Who Owns It, What Drives It? -- Managing Risk -- Who's in Charge, Who's Responsible? -- What Drives the Need for a Business Continuity Program? -- Business Continuity and Risk Management: Similarities and Differences -- Rules, Regulations, Requirements, Guidelines, and Implications -- A Business Continuity Plan vs. A Business Continuity Program -- Going Forward -- Chapter 3 Business Continuity Best Practices -- Developing a Business Continuity Program -- The Business Continuity Planning Process -- Hazard Assessment -- Business Impact Analysis -- Strategy Development -- Plan Development -- Program Testing and Implementation -- Avoiding Business Continuity Silos -- A Holistic Approach to Risk Management -- Going Forward -- Chapter 4 The Organization, the Supply Chain, and Business Continuity -- Enterprise-Wide Disaster Readiness -- Incorporating the Supply Chain in Business Continuity Planning: An Integrated Approach -- Assessing Current Preparedness -- Going Forward -- Chapter 5 Risk Identifi cation and Hazard Assessment -- The Changing Face of Supply Chain Risks -- Identifying Supply Chain Risks -- Mapping the Supply Chain -- Avoiding Inherited Risks -- Applying the Hazard Assessment to Develop a Mitigation Program -- Creating a Solid Foundation for Business Continuity Planning -- Going Forward -- Chapter 6 The Business Impact Analysis -- The BIA: The Foundation of Business Continuity Planning.

Conducting the Business Impact Analysis -- Identifying and Prioritizing Critical Elements of the Supply Chain -- The Business Impact Analysis Report -- Going Forward -- Chapter 7 Supply Chain Business Continuity Strategies -- Devising Strategies for Managing Risks -- Developing Strategy Options -- Identifying Critical Suppliers -- Examining Outsourcing Options -- Addressing Transportation Concerns -- The Role of Purchasing and Procurement in Continuity Planning -- Supplier Selection -- Contracting with Suppliers -- Supplier Monitoring -- Ensuring Continuity Support in Procurement -- Partnering with Suppliers -- Disaster Recovery: IT Support of the Supply Chain -- Considering the Human Factor of Business Continuity Planning -- The Importance of Disaster Communications -- Going Forward -- Chapter 8 Business Continuity Plan Documents -- The Purpose of Business Continuity Plans -- Developing the Plan -- Avoiding Plan Gaps -- Reviews and Updates -- A Sample Basic Plan -- Going Forward -- Chapter 9 Testing and Maintaining Business Continuity Plans -- Training, Exercises, and Tests: The Key to Workable Plans -- Plan Reviews and Maintenance -- Going Forward -- Chapter 10 Business Continuity Standards, Regulations, and Requirements -- Regulations, Planning Guidelines, and Standards -- Personal Certification -- Going Forward -- Appendix A Business Continuity Planning Assessment Questionnaire -- Appendix B General and Supply Chain-Specific Hazards -- Appendix C Pandemic Planning -- Appendix D The Business Continuity Team -- Appendix E Continuity Plan Samples -- Glossary -- Index.