DRIVE BUSINESS PERFORMANCE: Enabling a Culture of Intelligent Execution -- Contents -- Foreword -- Preface -- Acknowledgements -- Chapter 1: The Six Stages of Performance Management -- WHY MANAGE PERFORMANCE? -- HOW PERFORMANCE MANAGEMENT CREATES VALUE -- CONCLUSION -- Chapter 2: Managing Performance -- IN THIS CHAPTER -- STRATEGIC, OPERATIONAL, AND TACTICAL DECISIONS -- THE FOUNDATION FOR DECISIONS -- THE THREE CORE CAPABILITIES TO MANAGE PERFORMANCE: MONITOR, ANALYZE, AND PLAN -- CONCLUSION -- Chapter 3: Monitor -- THE EXPEDIA STORY -- IN THIS CHAPTER -- CONSISTENCY -- ACCOUNTABILITY -- ALIGNMENT -- CONCLUSION -- Chapter 4: Analyze -- THE U.S. DEPARTMENT OF VETERANS AFFAIRS STORY -- IN THIS CHAPTER -- AGILITY -- RELEVANCY -- EFFICIENCY -- CONCLUSION -- HOW TO KNOW IF YOU HAVE THE ABILITY TO ANALYZE -- Chapter 5: Plan -- THE ENERGIZER STORY -- IN THIS CHAPTER -- ALIGNMENT -- AGILITY -- ACCOUNTABILITY AND EMPOWERMENT -- CONCLUSION -- Chapter 6: Pull it All Together -- IN THIS CHAPTER -- HOW THE THREE CAPABILITIES DELIVER THE SIX STAGES OF PERFORMANCE MANAGEMENT VALUE -- UNDERSTANDING THE CULTURE OF PERFORMANCE MODEL -- WHAT ARE YOUR COMPANY'S SCORES? -- WHAT SCENARIO DESCRIBES YOUR ORGANIZATION? -- CONCLUSION -- Index.